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The Obama presidential campaign made waves last week when it announced Obama ‘08: The Official iPhone Application. This free application hit the iTunes App Store Top 10, and has generated nearly 700 reviews so far. Whether you’re an Obama supporter or not, it’s an interesting move: the campaign is using technology to decentralize the campaign effort, effectively turning thousands of individuals across the nation into micro-call centers. This effort is likely to be mirrored by future campaigns, and I wouldn’t be surprised if the McCain campaign was working on something similar right now.
So how does it work? Well, the Obama ‘08 application’s most innovative function — labeled “Call Friends” — looks inside your address book and organizes your contacts by battleground state, with buttons allowing you to call those contacts. This is really clever, but in retrospect pretty obvious — you’ve got a device that makes phone calls, and you’ve got a list of people’s phone numbers and addresses inside the device: put these things together and you’ve got a call center on the go. The application also ranks the battleground states (sorting the most contentious at the top of the list), and allows you to track statistics about who you’ve called and how they intend to vote. The idea is to encourage individuals to perform a function usually left to old school call centers, in which staffers and volunteers call down the voter rolls, trying to get out the vote for their candidate. Presumably the Obama campaign’s hope is that legions of iPhone owners will call their friends in battleground states and convince them to vote Democratic. Project director Raven Zachary dubs these callers “Two Minute Volunteers,” for the tiny slices of time required to call a friend and talk politics. (Having said that, I suspect it’ll take more like ten minutes to really have a discussion. Or you might be a “One Minute Volunteer” and just leave a voicemail.)
But what about privacy? Well, the designers of the Obama ‘08 application are very careful to disclose that the application doesn’t “phone home” with any personal or private information — its privacy policy is displayed inside the application, in a detailed screen that appears before you begin calling anyone (you have to opt in, in other words). The application does record anonymized statistics about the number of calls made through the application, and reports those statistics back to home base. There’s no personally identifying information about who was called or who made the calls, but the campaign is able to measure the aggregate usage of the application and per-user (anonymous) statistics. Five days after launch, the application reports a nationwide total of 19,072 calls made by 4,211 people. The most active user called 100 people.
Beyond the “Call Friends” feature, the application contains a complete list of issues that effectively constitutes the Obama/Biden platform. Labeled “Issues,” the list is divided into a long series of categories including Education, Economy/Taxes, Faith, Healthcare, Iraq, and (my favorite) Women. The issues screens include direct quotes from Obama himself, along with detailed information from the campaign about the platform on that particular subject. The detail is impressive: there are pages of content for each issue — enough to get a good idea of the specifics of the candidate’s plans. Each issue can be emailed to a friend (the iPhone does email, remember) or further explored on the web. I think this is a great idea: it lends substance to the debate, and allows you to check up on what exactly the candidate thinks about a specific issue. It’s the ultimate cocktail party conversation resource (as long as your cocktail parties are Obama-themed).
Other features include news, audio and video, local events, volunteer information, and of course a “Donate” button. But I think the “Call Friends” and “Issues” sections will have the biggest impact on the political process, and many of the reviews on the iTunes App Store have focused on these functions. You can learn more about the application from the Obama campaign’s website, or read various developer blogs about the project.
Full disclosure: I’m friends with a few of the developers who volunteered their time to build this application. I haven’t contributed to it and (as you can hopefully tell above) I’m not taking sides in the political debate — but I am interested in technology and how it affects our daily lives, hence this blog post. In any case, please feel free to share your thoughts in the comments. Have you used the app? Do you love it, hate it, think it’s weird? Are you a McCain supporter who wants to see something similar? Let us know.
That is one nifty little application and is certainly appealing to gen y-ers out there!
posted by liz on 10-7-2008 at 5:19 pm
This is a phenomenal application of the most cutting edge technology. I would buy an iPhone just for it if I could afford one, and could afford to switch carriers!
posted by Lelah on 10-7-2008 at 6:10 pm
Tired of worrying about old-fashioned internet security issues? Now, you can use your iPhone to send allegedly anonymized information about your calling activity to a politician’s campaign, and have newer, more modern security issues to worry about!
posted by iPhoneSecurity on 10-7-2008 at 6:40 pm
I notice a slight problem with the ranking friends by state thing in this increasingly mobile world. You get to hang on to your phone number forever–meaning that I have a Georgia area code even though I live in and am registered to vote in the battleground state of Virginia. According to this application, I’d be last on my friend’s call list when indeed I should probably be first. And boyfriend has a Florida number thanks to the Navy, but he’s still registered back home in a red state, so he’ll be fielding unwanted calls (well, at this point I think they’re all unwanted).
posted by catherine ann on 10-7-2008 at 9:56 pm
Yay. More annoying calls from the Messiah’s followers.
posted by Gourry on 10-8-2008 at 1:30 am
WHile I’m sure the specific application is virtuous and completely above board as described, the concept strikes me as creepy and one more opportunity to abuse the user’s personal information. It also sounds like a great opportunity for someone to write up a spoofed application that would look/act like the Obama app, yet send contact data back to the mother ship. If Karl Rove were up on this, he’d probably have feeds going to RNC from unsuspecting Obama-ites.
posted by Chan on 10-8-2008 at 9:56 am
Oy…I am voting Democrat and I think this is a nightmare application…I’m all for getting out the vote and for the advancement of technology but I’m also sick of spam email, junk mail, and unwanted phone calls. The best thing about caller id…you don’t have to pick up. The problem with this, and it’s genious from the tech side, is that what would have been an unknown and unwanted call is now coming from your buddy. Is he calling to hang out or to campaign? Who knows…
I really liked the comments from iPhoneSecurity…on the mark…just because the campaign isn’t going to abuse personal information (or at least claims) doesn’t mean a bright hacker won’t abuse the software.
posted by Li on 10-8-2008 at 12:03 pm
Seriously, calling other people is only one tiny part of the application.
The issues part is great if you’re sitting there with someone who is bashing your candidate, you can look up the one-pager quick statement, or look in detail on pages and pages of what your candidate has said.
Obama’s campaign is so on top of things technologically, apparently he’s got his own DirecTV channel too???
Seriously, if he wins we might see another big IT boom. If McCain wins, he’ll probably outlaw email since he doesn’t even know how to use it. :)
posted by Dave on 10-8-2008 at 12:56 pm