That's One Way to Respond to a Complaint Letter

Colin Patrick

As someone born in Pittsburgh, it takes a lot for me to say anything nice about any Cleveland sports franchise. But even I have to give the Cleveland Browns organization their due for penning this hilarious response to a fan letter. While it’s difficult to say whether this is actually authentic, it’s way more fun to assume it is.

The exchange went down back in 1974, when a season ticket holder wrote the following:

That message prompted this very straight-forward reply:

If that response wasn’t brave enough, James Bailey even went so far as to copy Browns owner Art Modell on the letter. Knowing him, he probably loved it too.

(Via Deadspin and Cleveland Scene)