Image credit: Michael Sulsona

Yesterday we shared some of the best customer service stories ever. But this one is on another level, well beyond "customer service."

Michael Sulsona of Staten Island lost his legs in Vietnam. When his wheelchair fell apart at a Lowe's store in Mariners Harbor, NY, three employees stepped in and rebuilt it for him. He explained the incident in a letter to his local paper:

For the past two years, I have been waiting to receive a new wheelchair from the Veterans Administration. In addition, I have been told that I am not entitled to a spare wheelchair.

On the evening of July 7, my wheelchair fell apart again, while shopping at Lowe's Home Improvement Center in on Forest Avenue in Mariners Harbor.

Three employees, David, Marcus and Souleyman jumped to my assistance immediately. They placed me in another chair while they went to work.

They took the wheelchair apart and replaced the broken parts and told me, "We're going to make this chair like new."

I left 45 minutes after closing hours in my wheelchair that was like new.

I kept thanking them and all they could say was, "It was our honor."

Image credit: Michael Sulsona

After Sulsona's story started getting attention, the VA finally got around to sending him a new wheelchair.

[via Gawker/SILive]