10 Secrets of Airbnb Hosts

iStock/Tero Vesalainen
iStock/Tero Vesalainen

Since it launched in 2008, Airbnb has grown from a scrappy tech startup to a major force in the travel industry. The website acts as a middleman between hosts with empty rooms, guest houses, and vacation homes to rent out and travelers looking for an unconventional (and often affordable) place to stay. The company reportedly recently valued itself at $38 billion.

Tech-savvy globetrotters may be familiar with Airbnb from the guest side, but being a host offers its own experiences. If they're willing to endure the occasional clueless, tardy, or rude guest, hosts often learn that meeting people from around the world can be just as rewarding as travel—and a lot more lucrative. We spoke with a few Airbnb hosts to get their perspective on what it's like to provide a temporary home away from home.

1. Airbnb will send a photographer to host homes.

Airbnb wants its listings to be successful, and they offer hosts some pretty appealing perks to make that happen—including sending a professional photographer to their space for a free photoshoot, if hosts ask for one. “The photographer made the room look really nice,” Steve Wilson, an Airbnb host who manages a listing in Austin, Texas, tells Mental Floss. “And the pictures are certified, so people know Airbnb took them and they’re not fake picture I took from the internet.” Enlisting a professional photographer pays off for both the hosts and the company: According to Airbnb, hosts with professional photos see a 40 percent increase in earnings compared to other hosts in their area.

2. Airbnb hosts know that cute pet photos can lead to bookings.

Brenda Tucker's dog, Boo.
Brenda Tucker's dog, Boo.
Brenda Tucker

Brenda Tucker first listed the spare room of her San Francisco home on Airbnb in 2009. As one of the company’s earliest hosts, she had the honor of having CEO Brian Chesky stay in her home, and he shared some useful tips. One piece of advice he gave is something dating app users may already know: Including photos of your pets is a great way to get attention. “Their data was showing that people weren’t really reading the listings, which is true of myself when I use Airbnb,” Tucker tells Mental Floss. “So I put my dog and my cat in the photos early on and that has been very, very helpful.”

3. There's a reason some Airbnb hosts greet you in person.

Some hosts have a set-up that allows them to check in guests without ever meeting them in person, but Wilson prefers to greet guests the old-fashioned way. It’s a friendlier way of doing business, but he says there’s another motivation behind the protocol. “I’ve worked in retail, and it’s like when you try to say ‘hi’ to every [customer]. It’s nice to do, but it’s also a way to reduce people shoplifting,” he says. “They might be more respectful of the space that way if they see a real person there.”

4. Sometimes Airbnb hosts get gifts.

Beyond checking in on time and being considerate, Airbnb hosts don’t expect much from their guests. But occasionally they encounter a guest who goes above and beyond to leave a good impression. Carla (not her real name), a host in Dublin, Ireland, who’s retired, recalls a woman from Belgium who expressed her gratitude by crocheting her a tea cozy. “It’s absolutely beautiful,” she tells Mental Floss. "She showed me that she used to make these, and she showed me photographs, and [then] she made me one. She was lovely."

Early in his Airbnb career, Wilson received a gift from an unexpected source. “One of my first guests was this guy, he had the worst possible photo of himself. It was weird and out-of-focus and he just looked mean and angry. I begrudgingly accepted his invite, and he turned out to be the nicest, sweetest guy. He was from Seattle and he gave me some freeze-dried salmon and a really nice note he wrote me later on a card. That taught me not to judge anybody by their picture.”

5. Not every Airbnb hosting experience is positive, however.

Even if hosts have positive feelings overall toward their experience with Airbnb, they’re bound to collect a few horror stories after working with the service long enough. One traveler Tucker hosted made herself at home by ruining the walls. “She brought her bike up 36 steps from the street, which left tire marks everywhere.” After that incident, the guest proceeded to wash her dirty clothes in the bathtub and lay it over the furniture in the shared living room to dry. “She did not expect me to come home early that day.”

Wilson recalls a guest who dealt with mosquito season by nearly setting his room on fire. “A few mosquitos had gotten in, he had basically let them in, so he kind of freaked out about it and bought all these mosquito candles and left them under the bed.” Fortunately, Wilson caught the fire hazard before it turned disastrous.

6. Hosts appreciate it when you clean up.

People who host on Airbnb know that cleaning up after guests is part of the job, but that doesn’t mean they don’t appreciate it when people go out of their way to be neat. “It’s nice when they clean up a bit,” Wilson says. “They can leave their sheets or towels wherever. I don’t care about that stuff, but it's a nice little touch when they do the dishes. It's not that big of a deal but I feel like it’s considerate.”

7. Airbnb hosts hate it when you're late.

Traveling can be stressful and unpredictable, but if you tell your Airbnb host you’ll arrive at a certain time, try your best to stick to it if you want to stay on their good side. “I don’t want to wait around for hours and hours,” Tucker says. “I understand if your flight is late and that’s something you can’t help, but there have been a few people who unfortunately think I have nothing to do on a Saturday except wait around for six hours. When people are rude or have the expectation that you are a personal concierge and you should behave as a hotel, that makes things more difficult for me.”

Wilson repeats the same sentiment, adding that updating your host if you know you’re going to be late is much better than not communicating with them at all. “I always appreciate it when people give me a decent ballpark figure of when they’re planning to get in, and if they don’t make it at that time if they could possibly give me a heads-up that they’re going to be a little later than they were expecting. I have a set check-in and check-out time, but sometimes I can give people a little more time if they need it.”

8. Airbnb hosts don’t want to give you a bad review.

Airbnb hosts know how important reviews can be, and they aren’t quick to assign negative ratings to guests. Tucker says she always tries to confront issues with her guests in person before airing out the problems online. “I try to be diplomatic. Generally I can have a discussion in person where I can feel heard and there’s some kind of understanding,” she says.

But in some cases, even diplomatic hosts may feel forced to rate guests poorly as a warning to future hosts. Tucker says, “I had a woman who was very challenging. She came too early and she seemed a little entitled. She requested a refund because she was leaving early but she hadn’t let me know. I think that was probably the most negative review I ever gave.”

9. It's hard to make a living just from Airbnb hosting.

Many hosts use Airbnb as a source of supplemental income. For her day job, Tucker is the director of arts marketing for the San Francisco Travel Association, and Wilson is a freelance writer. Both say the money they make from Airbnb is a nice cushion, but it’s not enough to make a real living. “It’s not super lucrative, it’s just a stable stream of dough. I don’t think anyone would get rich off it, especially in a place where you’re taxed and have to have a [short-term rental] license,” Wilson says. Airbnb also takes a service fee of at least 3 percent from hosts for every night they book.

For Tucker, being an Airbnb host is more about meeting new people and being exposed to different cultures than it is about making money. “That opportunity to intersect with other cultures is incredibly interesting to me, and something that has enriched my life quite a bit,” she says.

10. Sometimes hosts make lifelong friendships with guests.

The relationship between Airbnb host and guest doesn’t necessarily end at check-out time. Thanks to her hosting gig, Tucker has developed lasting friendships with former guests who are scattered around the globe. “I've made very close friends with people who’ve stayed with me. I’ve traveled with an Italian guest of mine in France and in Italy. I’ve gone to Sweden twice to see a guest I keep in touch with. Those opportunities have been pretty amazing.”

11 Behind-the-Scenes Secrets of TV Meteorologists

nicoletaionescu/iStock via Getty Images
nicoletaionescu/iStock via Getty Images

The first weather forecast to hit national network television was given in 1949 by legendary weatherman Clint Youle. To illustrate weather systems, Youle covered a paper map of the U.S. in plexiglass and drew on it with a marker. A lot has changed in the world of meteorology since then, but every day, millions of families invite their local weatherman or weatherwoman into their living room to hear the forecast. Here are a few things you might not know about being a TV meteorologist.

1. SOME PEOPLE JUST NEVER MASTER THE GREEN SCREEN.

 A meteorologist working in front of a green screen.
eldinhoid/iStock via Getty Images

On-camera meteorologists might look as if they’re standing in front of a moving weather map, but in reality, there’s nothing except a blank green wall behind them. Thanks to the wonders of special effects, a digital map can be superimposed onto the green screen for viewers at home. TV monitors situated just off-camera show the meteorologist what viewers at home are seeing, which is how he or she knows where to stand and point. It’s harder than it looks, and for some rookie meteorologists, the learning curve can be steep.

“Some people never learn it,” says Gary England, legendary weatherman and former chief meteorologist for Oklahoma’s KWTV (England was also the first person to use Doppler radar to warn viewers about incoming systems). “For some it comes easily, but I’ve seen people never get used to it.”

Stephanie Abrams, meteorologist and co-host of The Weather Channel’s AMHQ, credits her green screen skills to long hours spent playing Nintendo and tennis as a kid. “You’ve gotta have good hand-eye coordination,” she says.

2. THEY HAVE A STRICT DRESS CODE.

Green is out of the question for on-air meteorologists, unless they want to blend into the map, but the list of prohibited wardrobe items doesn’t stop there. “Distracting prints are a no-no,” Jennifer Myers, a Dallas-based meteorologist for Oncorwrites on Reddit. “Cleavage angers viewers over 40 something fierce, so we stay away from that. There's no length rule on skirts/dresses but if you wouldn't wear it to a family event, you probably shouldn't wear it on TV. Nothing reflective. Nothing that makes sound.”

Myers says she has enough dresses to go five weeks without having to wear a dress twice. But all the limitations can make it difficult to find work attire that’s fashionable, looks good on-screen, and affordable. This is especially true for women, which is why when they find a garment that works, word spreads quickly. For example, this dress, which sold for $23 on Amazon, was shared in a private Facebook group for female meteorologists and quickly sold out in every color but green.

3. BUT IT’S CASUAL BELOW THE KNEE.

Since their feet rarely appear on camera, some meteorologists take to wearing casual, comfortable footwear, especially on long days. For example, England told the New York Times that during storm season, he was often on his feet for 12 straight hours. So, “he wears Mizuno running shoes, which look ridiculous with his suit and tie but provide a bit of extra cushioning,” Sam Anderson writes.

And occasionally female meteorologists will strap their mic pack to their calves or thighs rather than the more unpleasant option of stuffing it into their waistband or strapping it onto their bra.

4. THERE ARE TRICKS TO STAYING WARM IN A SNOWSTORM.

“In the field when I’m covering snow storms, I go to any pharmacy and get those back patches people wear, those heat wraps, and stick them all over my body,” explains Abrams. “Then I put on a wet suit. When you’re out for as long as we are, that helps you stay dry. I have to be really hot when I go out for winter storms.”

5. THERE’S NO SCRIPT.

Your local TV weather forecaster is ad-libbing from start to finish. “Our scripts are the graphics we create,” says Jacob Wycoff, a meteorologist with Western Mass News. “Generally speaking we’re using the graphics to talk through our stories, but everything we say is ad-libbed. Sometimes you can fumble the words you want to say, and sometimes you may miss a beat, but I think what that allows you to do is have a little off-the-cuff moment, which I think the viewers enjoy.”

6. MOM’S THE AUDIENCE.

A retro image of a weatherwoman.
H. Armstrong Roberts/Retrofile/Getty Images

Part of a meteorologist’s job is to break down very complicated scientific terminology and phenomena into something the general public can not only stomach, but crave. “The trick is … to approach the weather as if you're telling a story: Who are the main actors? Where is the conflict? What happens next?” explains Bob Henson, a Weather Underground meteorologist. “Along the way, you have the opportunity to do a bit of teaching. Weathercasters are often the only scientists that a member of the public will encounter on a regular basis on TV.”

Wycoff’s method for keeping it simple is to pretend like he’s having a conversation with his mom. “I’d pretend like I was giving her the forecast,” he says. “If my mom could understand it, I felt confident the general audience could as well. Part of that is also not using completely science-y terms that go over your audience’s head.”

7. SOCIAL MEDIA HAS MADE THEIR JOBS MORE DIFFICULT.

Professional meteorologists spend a lot of time debunking bogus forecasts spreading like wildfire across Twitter. “We have a lot of social media meteorologists that don’t have necessarily the background or training to create great forecasts,” Wycoff says. “We have to educate our viewers that they should know the source they’re getting information from.”

“People think it’s as easy as reading a chart,” says Scott Sistek, a meteorologist and weather blogger for KOMO TV in Seattle. “A lot of armchair meteorologists at home can look at a chart and go ok, half an inch of rain. But we take the public front when it’s wrong.”

8. THEY MAKE LIFE-OR-DEATH DECISIONS.

People plan their lives around the weather forecast, and when a storm rolls in, locals look to their meteorologist for guidance on what to do. If he or she gets the path of a tornado wrong, or downplays its severity, people’s lives are in danger. “If you miss a severe weather forecast and someone’s out on the ball field and gets stuck, someone could get injured,” says Wycoff. “It is a great responsibility that we have.”

Conversely, England says when things get dangerous, some people are reluctant to listen to a forecaster’s advice because they don’t like being told what to do. He relies on a little bit of psychological maneuvering to get people to take cover. “You suggest, you don’t tell,” he says. “You issue instructions but in a way where they feel like they’re making up their own minds.”

9. DON’T BANK ON THOSE SEVEN-DAY FORECASTS.

A weatherman reporting during a storm.
pxhidalgo/iStock via Getty Images

“I would say that within three days, meteorologists are about 90 percent accurate,” Wycoff says. “Then at five days we’re at about 60 percent to 75 percent and then after seven days it becomes a bit more wishy-washy.”

10. THEY’RE FRENEMIES.

The competition for viewers is fierce, and local meteorologists are all rivals in the same race. “When you’re in TV, all meteorologists at other competitors are the enemy,” England says. “You’re not good friends with them. They try to steal the shoes off your children and food off your plate. If they get higher ratings, they get more money.”

11. THEY’RE TIRED OF HEARING THE SAME JOKE OVER AND OVER.

“There’s always the running joke: ‘I wish I could be paid a million dollars to be wrong 80 percent of the time,’” Sistek says. “I wanted to have a contest for who can come up with the best weatherman insult, because we need something new! Let’s get creative here.”

A version of this story originally ran in 2015.

13 Behind-the-Scenes Secrets of Movie and TV Extras

EvgeniyShkolenko/iStock via Getty Images
EvgeniyShkolenko/iStock via Getty Images

Background actors are the unsung heroes of television. Without them, most movie and TV scenes would be empty and unrealistic. But while we’re obsessed with movie stars, we never hear much about the people moving around behind them—because by design, we’re not supposed to pay them any attention. Here are a few insights on what it’s like to get paid to blend into the background.

1. Extras Are Not Professionals.

The chances of using background acting as a foray into stardom are pretty slim. “You’re not gonna get your big break as an extra,” says Claire Beaudreault, who has been an extra on shows including Orange Is The New Black, GIRLS, and Law & Order: SVU.

Most of the people you see in the background of a film or TV show have other jobs and are just doing extra work for fun. “I didn’t do it because I saw it as some backdoor into acting or anything,” says Jason Feifer, who was an extra in a scene of the 2004 film Jersey Girl. “But there are definitely people who do that.”

And there are always a few extras on set trying desperately to stay in front of the camera. “It’s a silent vie for control,” says Dillon Francis, a Los Angeles-based actor who was an extra on the movie Easy A back in 2010. “It was kind of interesting to watch. These guys would learn where the camera was going and redo their vector so they walked in front of it.” That’s a quick way to get a slap on the wrist from the director or a production assistant.

2. Extras Have to Do a Lot of Hurry-Up-and-Wait on Set.

Days on set can be excruciatingly long, sometimes lasting more than 15 hours and starting at odd times or ending at the crack of dawn. And a lot of that time is spent just sitting around waiting to be used in a scene, or repeating a single shot a dozen times. “There are days you get to set and you wait and wait and you never get used,” says Amy Rogers, a regular extra featured in TV shows including Homeland and Banshee, “or you work all day and the footage never gets used.”

Extras spend their down time in a designated “holding” area reading or playing card games. On the set of Easy A, which was set in a high school, extras had to wear backpacks stuffed with bubble wrap to make them seem full. “A fun way to distract yourself in downtime was to open up your backpack and pop bubbles,” Francis says.

3. What Looks Like Booze On Camera Isn't Actually Alcohol.

A glass of apple juice spritzer
stephanhartmann/iStock via Getty Images

While posing as party-goers in bar scenes, extras need something to fill their cups. But film sets are no place for drunk actors, so the props team uses a number of tricks to fool the camera, some less appetizing than others. Apple juice is a good substitute for beer, according to Beaudreault: “Or it’ll be seltzer with a little food coloring in it. There will be bottles that have been cleaned out and their labels removed and fake labels put on.”

“Vinegar is sometimes used to approximate the texture and viscosity of booze,” Rogers says. “You’ll stand there with a glass of vinegar for eight hours.” And because filming can be a long and mind-numbingly repetitive process, nobody has time to replace melting ice cubes, so they’ll use gelatin ice cubes. Or, for the ultimate cheat, plastic wrap can be put in a cup filled with water to resemble crushed ice, according to Gale Nemec, who teaches a workshop for background actors. (This approach also apparently makes for festive centerpieces.)

4. Smokers Get Paid More.

When actors smoke on set, they’re usually not sucking on real cigarettes. On Mad Men, for example, the actors smoked herbal cigarettes that didn’t contain nicotine or tar (which is great, considering Jon Hamm reportedly smoked 74 of them shooting the pilot alone).

Non-union extras usually get paid minimum hourly wage, but according to Rogers, they get a small pay increase if they’re asked to smoke in a scene. “They call that a ‘bump’ in the business,” she says. The same rule applies if your car is featured in a scene. “They want boring cars that will never be noticed on screen,” says Steve D’Avria, an extra in The Hunger Games and Homeland. “My 2003 Toyota Camry has been in more TV shows than I have. You get a whole $20 for it.”

5. Extras Have Been Wearing the Same Duds for Days ...

On a film or TV set, continuity is key. To create the illusion that a scene is happening in real-time, rather than over a series of hours or days, every little detail must remain the same in each shot and from every angle. Extras are meticulously examined for accidental inconsistencies in their wardrobes. “You’ve gotta wear the same clothes every day,” Rogers says. “The production assistant will take your picture for continuity to make sure you haven’t taken off a necklace or something. For the Homeland finale, I wore a pair of leggings and a raincoat for a solid week.”

6. ... And They Usually Have To Bring Their Own—The Blander, The Better.

Row of men's shirts in blue colors on hanger
Tatiana Dyuvbanova/iStock via Getty Images

Background actors are usually expected to bring their own clothes to set unless the production has a large wardrobe budget. And if you were to peek into the closet of a regular background actor, you’d see hangers upon hangers of gray and dark blue clothing items. Muted colors are preferred on set to make sure extras are as unremarkable as possible. Shirts can’t have any visible logos, and white clothes are discouraged because they “have a tendency to shine like a beacon on camera,” Francis says.

If you resemble one of the principal actors, you’re probably not going to get much camera time. “On Homeland, you’ll never see them place anyone near Claire Danes who has the same hair color as her,” Rogers says.

And pro tip: never look at the camera. “One guy in The Hunger Games kept staring at the camera and they finally just told him he had to sit down,” D’Avria says.

7. Wardrobes for Extras Get Recycled.

If an extra has to wear an elaborate costume, there’s a chance it’s been used before on another set. “One outfit I wore for Insurgent was worn on Pirates of the Caribbean,” says Dawn McHargue, who has also appeared in The Hunger Games, Iron Man 3, Nashville, and Necessary Roughness.

8. Extras Are Great Mimes.

Extras often need to make a scene appear alive and bustling while at the same time remaining totally silent on set so as not to interfere with the actors’ dialogue. This means pretending to conduct a conversation without actually making any noise, and every extra seems to have their own method. “I’m either pretending to flirt with someone or gossiping about something,” Beaudreault says. Also, dance scenes are often filmed in silence and the music is added in later.

While filming a crowd scene for the movie Jersey Girl, Feifer says he spent hours pretending to applaud and cheer. “They would do entire takes where the audience would go through the whole motion but we wouldn’t clap. We would fake clap but not actually get our hands to meet.”

9. For Actors, Seasons Are Irrelevant.

It’s amazing what a little fake snow can do to transform a summer day into a winter wonderland. “Sometimes when you’re shooting a winter scene, everyone is in heavy jackets and hats and gloves and it’s actually 100 degrees outside,” Nemec says. “You can gauge whether it’s actually cold or not if breath is coming out of the actor’s mouth. If not, it’s a good bet they’ve put snow on the ground and it’s hot as all get out and everyone is playing like it’s cold.”

For indoor scenes, air conditioning has to be turned off to eliminate background noise, which makes for a sweaty situation. Between takes, overheating extras strip their layers off to cool down.

10. The Movie Stars Are Off Limits for Extras ...

“As a general rule, don’t speak to them unless they speak with you first,” advises casting director Tona B. Dahlquist.

While filming on one movie, McHargue and her fellow extras were told to avoid looking the star in the eye. “They were very adamant that we were not to go near him or touch him or we would get kicked off set immediately,” she says.

But occasionally extras get a candid glimpse of a movie star’s true personality. For example, while filming The Hunger Games, D’Avria saw Jennifer Lawrence chilling at a card table munching on M&Ms, and watched Josh Hutcherson (who played Peeta) ride around set on a BMX bike.

On the flip side, Francis was the victim of one star's on-set meltdown. “She sees me standing there and she freaks out, saying something about how she’s had a rash of stalkers lately and I’m within a 50-foot perimeter,” he says. “She’s glaring at me from the tent and a PA runs over, moves me a few feet away and says ‘sorry’ and runs away again.”

11. ... And Social Media Is a Good Way for Extras to Get Blacklisted.

Young people taking photo with smartphone
YakobchukOlena/iStock via Getty Images

Phones aren’t allowed on set and photos are strictly forbidden. “While filming Insurgent, there was a girl who took a picture of the set and shared it,” McHargue says. “Lionsgate security came from California to Atlanta and they took her away. She will never work on a set again. She’s blacklisted.”

If you’re sneaky, you can swipe a harmless item from set as a keepsake. While filming The Hunger Games, D’Avria says there were signs in the bathroom that said, “Flush the toilet or you’ll be sent to the Hunger Games.” “I borrowed that sign as a souvenir,” he says.

12. The On-Set Catering Is Pretty Good.

Vats of catered food
kckate16/iStock via Getty Images

The quality of food on set varies depending on budget, but generally, extras eat some amazing grub brought in by professional caterers. “The food on Iron Man 3 was the best food I’ve ever had,” McHargue says. “We ate with the cast and crew and we had anything you could think of: the best steak, shrimp, lobster, and crab. The buffet table, you couldn’t see the end of it.”

The catch: You often don’t get to eat lunch until about 3 pm and dinner starts at 10 pm, according to D’Avria. Extras are advised to bring a few snacks to hold them over until feeding time.

13. Extras Can't Watch TV Like Regular People.

Once you know how a movie is filmed, it’s hard to watch it with fresh eyes. “I can’t watch TV anymore without looking at the background actors and seeing who’s doing it right and who’s doing it wrong,” Nemec says.

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