Disney+ Users Are Already Facing Technical Problems
It seems that the highly anticipated Disney+ release did not go as smoothly as the company had hoped. Variety reports that the streaming service launched this morning, only to find its IT department being flooded with phone calls, tweets, and emails from angry users complaining of malfunctions.
Many customers took to social media to vent their frustration that they either couldn’t login into their account or couldn’t watch certain content.
— dania (@Iaylakeatings) November 12, 2019
The service did offer an explanation for all the technical issues via Twitter, posting, “The consumer demand for Disney+ has exceeded our high expectations. We are working to quickly resolve the current user issue. We appreciate your patience.”
The demand for #DisneyPlus has exceeded our highest expectations. We are so pleased you’re excited to watch all your favorites and are working quickly to resolve any current issues. We appreciate your patience.
— Disney+ (@disneyplus) November 12, 2019
Too bad a little Disney magic couldn’t help them with these tech glitches.