Between binge watching 30 Rock, Louie, and all the other TV shows soon leaving Netflix, keep your eyes peeled for a sneaky phishing scam that’s currently targeting the streaming platform’s customers.
As WGN-TV reports, subscribers have reported receiving fake (yet very official-looking) emails that appear to come from Netflix, informing them that their account has been temporarily disabled due to billing problems. To “reactivate” it, they’re occasionally instructed to update their payment information by clicking on a link that leads them to a fake website. Other times, they’re asked to send these details by email.
For the uninitiated, schemes like these are designed to give hackers direct access to your personal banking details, and can lead to a case of credit card or identity theft. So if you’ve received a billing email that appears to be from Netflix, take the time to vet it to see if it’s legit. Always check who the sender is by hovering your cursor over their email address, and above all, never click on any links that are included in the message's body. (Bad grammar and typos are also a giveaway that some "customer service" emails aren't 100 percent real.)
If the message is, indeed, suspect, log into your Netflix account directly. Then, you'll able to see whether or not the warning was real. If you have fallen victim to the scheme, don’t despair—but do remember to keep a close eye on your bank transactions, change your passwords, and touch base with your bank if anything fishy (or phish-y) occurs.
In the meantime, Netflix has advised members to learn more about keeping their personal info safe against phishing scams by visiting Netflix.com/security, or by contacting customer service directly, according to Good Housekeeping.