14 Freshly-Brewed Facts About Starbucks

Starbucks
Starbucks

When Howard Schultz visited Milan, Italy in 1983 and realized the city was home to more than 1500 coffee bars, a light bulb went off in his head. Four years later, the ambitious Schultz acquired Starbucks—which had previously only sold ground coffee in bags, with no single servings—and proceeded to turn it from a six-store Seattle operation into a global phenomenon. Unlock the secrets of your home away from home with these 14 frothy facts.

1. Starbucks has a ban on smells.

Because aroma is so crucial to the Starbucks experience, Schultz—the company's longtime CEO who retired in 2018 and is now its Chairman Emeritus—laid down the law early on: Nothing can interfere with the smell of their freshly-ground coffee. The stores banned smoking in the late 1980s, years before the practice was commonplace; employees are alsao asked not to wear perfume or cologne [PDF].

2. The Starbucks mermaid used to show nipple.


Jim Forest, Flickr // CC BY NC-ND-2.0

The siren of the famous Starbucks logo is intended to represent the seductive power of coffee, with her hair tastefully covering any hint of immodesty. But when Starbucks was still a regional chain in 1970s Seattle, their logo was far more candid: The mermaid had fully-exposed breasts. Some customers commented on it, but it didn’t become scandalous until the company began making deliveries and had to put their signage on trucks. Reluctant to traffic in portable nudity, the logo was revised.

3. An immunologist cracked the Starbucks coffee code.

Infectious disease specialist Don Valencia was essentially just goofing off in 1990 when he developed a coffee bean extract that smelled and tasted just like the real thing. After neighbors couldn’t tell the difference between his sample and fresh coffee, he tried it out on a barista. Eventually, word got to Starbucks executives, who hired Valencia in 1993. Using his discovery to branch out into retail sales, Starbucks quickly became a top-seller of bottled coffee and super-premium ice cream—for a time, they even outsold pint-sized king Häagen-Dazs.

4. There have been Starbucks stores made out of old shipping containers.

A Starbucks store made out of a shipping container
Starbucks

In a monument to the company’s eco-friendly attitude, several stores built out of retired shipping containers have opened since 2011. Some use run-off drains to feed rainwater to nearby vegetation; others use local materials such as discarded wooden fencing to complete the job. The recycled storefronts are typically drive-thru only, but video cameras allow patrons to see a friendly barista's face. At 1000 square feet, they’re also smaller than a typical store—and Starbucks has every intention of using that tiny footprint to burrow its way into locations previously thought to be too small to lease.

5. Starbucks managers were forced to play with Mr. Potato Head.

Eager to ramp up efficiency in the face of stiffer competition in 2009, Starbucks dispatched executive Scott Heydon for some updated managerial training. To demonstrate how employees can cut down on idle time behind the counter, Heydon instructed managers to assemble a Mr. Potato Head toy and then put him back in his box in under 45 seconds. At least one supervisor was able to pick up the scattered pieces and re-assemble the spud in under 16 seconds.

6. The Starbucks CIA location is as secretive as you’d expect.

Man drinking coffee and using his laptop
hitmanphoto/iStock via Getty Images

Like most office buildings, the Central Intelligence Agency in Langley, Virginia runs on caffeine. But it doesn’t run like a typical Starbucks: Baristas undergo background checks and aren't allowed to leave their posts without a CIA escort. Customer names cannot be called out or written on cups due to security concerns. Despite the precautions, it’s still a social atmosphere: According to The Washington Post, one key member of the team that assisted in locating Osama bin Laden was recruited there.

7. The Starbucks employee dress code is very specific.

When Schultz opened his line of Il Giornale espresso bars in 1985, he mandated employees wear the bow ties and crisp white shirts common in Italy. The current dress code [PDF] has relaxed on the Pee-Wee attire but still insists on a certain kind of conformity. Rings cannot have stones; brightly-colored purple or pink hair is not welcome; untucked shirts can’t expose your midsection when bending over; ear gauges should be less than 10mm. Think you're going to sport a face tattoo or septum ring? Mister, the only thing you’re brewing is trouble.

8. California has a Starbucks ski-thru.

Skiers in Squaw Valley, California looking for a caffeine fix don’t have to take off their equipment: the Starbucks at the Gold Coast Resort is open to visitors via a Ski-Thru. They also take orders from the aerial lift. What could be better?

9. Nonfat milk resulted in a Starbucks corporate standoff.

When Howard Behar came to Starbucks as an executive in 1989, he was dismayed to find that many customers had filled out comment cards voicing their desire for nonfat milk. But Schultz and his team had decided they didn’t like the taste and that nonfat wasn’t authentically Italian. Behar argued that customers should get whatever they wanted. Store managers protested, but when Schultz personally witnessed a customer walk out over the lack of options, he relented. Today, it's estimated that half of the company’s cappuccinos and lattes are frothed without fat.

10. You can get a Butterbeer frappucCino at Starbucks (if you know the right way to ask).


RosieTulips, Flickr // CC BY NC-ND-2.0

The preferred thirst-quencher for Harry Potter fans, Butterbeer isn’t really available outside of the books or the Universal Studios attraction—but you can get a pretty good approximation by requesting a Frappucino with caramel syrup, caramel drizzle, and toffee nut syrup.

11. The round tables at Starbucks may help you feel less lonely.

Feeling self-conscious about sitting in a Starbucks by yourself? Don’t be: the round tables are there to help. The company believes that circular dining areas can make a space feel less empty when compared to the stern edges of a rectangular or square table. They don’t want you to feel alone. So, so alone.

12. The Disney Starbucks has magic chalkboards.

When Starbucks opened at Downtown Disney in Orlando, Florida, some of the company’s trademark features were tweaked to fit their magical affiliation. The chalkboard was re-imagined as a 70-inch touch screen that can render illustrations in real time. Customers can also “draw” on the screen using their fingers, take selfies, and see what visitors in Disney’s Anaheim Starbucks are up to.

13. Some Starbucks stores have the technology for the greatest cup of coffee possible.

Starbucks cares a great deal about serving an excellent cup of coffee. Employees never let brewed pots sit for more than 30 minutes, and stores use no artificially-flavored grounds. The next giant leap in bean prep might be the Clover, a proprietary machine engineered by Stanford that costs $13,000 to install and uses a vacuum and elevator system to shoot coffee grounds upward with precision water temperatures the result is said to be a peerless experience. If you’re lucky enough to be near a store that has one, expect to pay up to $5 a cup.

14. Customers think Starbucks gives away newspapers. It doesn't. Now it doesn't sell them, either.

For years, many Starbucks locations provided newspapers like The New York Times and the Wall Street Journal to customers. That practice stopped in September 2019. Why? People believed the papers were provided as a gratuity and left them in a pile or walked out with a paper without paying.

Additional Sources: Pour Your Heart Into It: How Starbucks Built a Company One Cup At a Time.

6 Tasty Facts About Scrapple

Kate Hopkins, Flickr // CC BY 2.0
Kate Hopkins, Flickr // CC BY 2.0

Love it or hate it, scrapple is a way of life—especially if you grew up in Pennsylvania or another Mid-Atlantic state like New Jersey, Delaware, Maryland, or Virginia. And this (typically) pork-filled pudding isn’t going anywhere. While its popularity in America dates back more than 150 years, the dish itself is believed to have originated in pre-Roman times. In celebration of National Scrapple Day, here’s everything you ever—or never—wanted to know about the dish.

1. Scrapple is typically made of pig parts. Lots and lots of pig parts.

Though every scrapple manufacturer has its own particular recipe, it all boils down to the same basic process—literally: boiling up a bunch of pig scraps (yes, the parts you don’t want to know are in there) to create a stock which is then mixed with cornmeal, flour, and a handful of spices to create a slurry. Once the consistency is right, chopped pig parts are added in and the mixture is turned into a loaf and baked.

As the dish has gained popularity, chefs have put their own unique spins on it, adding in different meats and spices to play with the flavor. New York City’s Ivan Ramen even cooked it up waffle-style.

2. People were eating scrapple long before it made its way to America.

People often think that the word scrapple derives from scraps, and it’s easy to understand why. But it’s actually an Americanized derivation of panhaskröppel, a German word meaning "slice of rabbit." Much like its modern-day counterpart, skröppel—which dates back to pre-Roman times—was a dish that was designed to make use of every part of its protein (in this case, a rabbit). It was brought to America in the 17th and 18th centuries by German colonists who settled in the Philadelphia area.

In 1863, the first mass-produced version of scrapple arrived via Habbersett, which is still making the product today. They haven’t tweaked the recipe much in the past 150-plus years, though they do offer a beef version as well.

3. If your scrapple is gray, you're a-ok.

A dull gray isn’t normally the most appetizing color you’d want in a meat product, but that’s the color a proper piece of scrapple should be. (It is typically pork bits, after all.)

4. Scrapple can be topped with all kinds of goodies.

Though there’s no rule that says you can’t enjoy a delicious piece of scrapple at any time of day, it’s considered a breakfast meat. As such, it’s often served with (or over) eggs but can be topped with all sorts of condiments; while some people stick with ketchup or jelly, others go wild with applesauce, mustard, maple syrup, and honey to make the most of the sweet-and-salty flavor combo. There’s also nothing wrong with being a scrapple purist and eating it as is.

5. Dogfish Head made a scrapple beer.

The master brewers at Delaware’s Dogfish Head have never been afraid to get experimental with their flavors. In 2014, they created a Beer for Breakfast Stout that was brewed with Rapa pork scrapple. A representative for the scrapple brand called the collaboration a "unique proposition." Indeed.

6. Delaware holds an annual scrapple festival each October.

Speaking of Delaware: It’s also home to the country’s oldest—and largest—annual scrapple festival. Originating in 1992, the Apple Scrapple Festival in Bridgeville, Delaware is a yearly celebration of all things pig parts, which includes events like a ladies skillet toss and a scrapple chunkin’ contest. More than 25,000 attendees make the trek annually.

What's the Difference Between Yams and Sweet Potatoes?

Julia_Sudnitskaya/iStock via Getty Images
Julia_Sudnitskaya/iStock via Getty Images

This Thanksgiving, families across the country will enjoy a traditional meal of turkey, stuffing, and sweet potatoes ... or are they yams? Discussions on the proper name for the orange starchy stuff on your table can get more heated than arguments about topping them with marshmallows. But there's an easy way to tell the difference between sweet potatoes and yams: If you picked up the tuber from a typical American grocery store, it's probably a sweet potato.

So what's a sweet potato?

Sweet potato and yam aren't just different names for the same thing: The two produce items belong to their own separate botanical categories. Sweet potatoes are members of the morning glory family. Regular potatoes like russets, meanwhile, are considered part of the nightshade family, which means that sweet potatoes aren't actually potatoes at all.

Almost all of the foods most Americans think of as yams are really sweet potatoes. The root vegetable typically has brown or reddish skin with a starchy inside that's orange (though it can also be white or purple). It's sold in most supermarkets in the country and used to make sweet potato fries, sweet potato pie, and the sweet potato casserole you have at Thanksgiving.

Then what's a yam?

Yams.
Yams.
bonchan/iStock via Getty Images

Yams are a different beast altogether. They are more closely related to lilies and grasses and mostly grow in tropical environments. The skin is more rough and bark-like than what you'd see on a sweet potato, and the inside is usually white or yellowish—not orange.

They're a common ingredient in parts of Asia, Africa, and the Caribbean. Because the inside of a yam is less moist than the inside of a sweet potato, they require more fat to make them soft and creamy. They're also less sweet than their orange-hued counterparts. In many regions in the U.S., yams aren't sold outside of international grocery stores.

Where did the mix-up come from?

Also sweet potatoes.
Also sweet potatoes.
Kateryna Bibro/iStock via Getty Images

So if yams and sweet potatoes are two totally different vegetables that don't look or taste that similar, why are their names used interchangeably in the U.S.? You can blame the food industry. For years, "firm" sweet potatoes, which have brown skin and whitish flesh, were the only sweet potatoes grown in the U.S. In the early 20th century, "soft" sweet potatoes, which have reddish skin and deep-orange flesh, entered the scene. Farmers needed a way to distinguish the two varieties, so soft sweet potatoes became yams.

Nearly a century later, the misnomer shows no signs of disappearing. Many American supermarkets still call their orange-fleshed sweet potatoes yams and their white-fleshed ones sweet potatoes, even though both items are sweet potatoes. But this isn't a strict rule, and stores often swap the names and make things even more confusing for shoppers. So the next time you're shopping for a recipe that calls for sweet potatoes, learn to identify them by sight rather than the name on the label.

Have you got a Big Question you'd like us to answer? If so, let us know by emailing us at bigquestions@mentalfloss.com.

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