12 Secrets of Starbucks Employees

Suzi Pratt/Getty Images for Norwegian Cruise Line
Suzi Pratt/Getty Images for Norwegian Cruise Line / Suzi Pratt/Getty Images for Norwegian Cruise Line
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4. ... And sometimes Starbucks employees have to deal with people who refuse to give their names at all.

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Some especially wary Starbucks customers won't give their first name to a green apron. “I do remember one time I asked a lady for her name and she said, ‘No, I don’t wanna give you my name,’” says Maria, a Starbucks employee in Canada. “[That] took me by surprise because I had never had someone refuse to give me a name before.” In the event of a no-name situation, partners will usually just call out the drink order.