11 Secrets of Sports Psychologists

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Sports psychologists help athletes of all kinds achieve optimal results on the court, field, or track. Whether they counsel individual athletes or work with teams, coaches, or managers, they focus on how mental and emotional factors influence athletic performance. But there’s more to their profession than teaching visualization techniques and positive thinking. We spoke to a few sports psychologists to learn about their job, from the extensive education and training it requires to their mastery of mindfulness.

1. IT TAKES YEARS OF TRAINING AND EXPERIENCE TO BE SUCCESSFUL.

Sports psychologists spend about a decade or more in school, completing an undergraduate degree, master's, and then a PhD. After completing a minimum of 3000 hours of supervised work experience (the exact number of hours varies by state), they must pass federal and state exams to become a licensed psychologist with a specialty in sports.

“People don't realize how much time and effort goes into not only acquiring the proper academic credentials, but also the immense time and energy devoted to kicking off a private practice and making it profitable,” says Dr. John F. Murray, a licensed clinical and sports psychologist in Palm Beach, Florida.

Once they are licensed, sports psychologists must begin to build their career, whether they work at a sports clinic, university athletic department, gym, or their own private practice.

2. MANY OF THEM WORK WITH JUNIOR ATHLETES RATHER THAN PROS.

Two black men in sporty clothing sitting on bleachers and laughing
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“Students [who ask for advice about working in the field] idealistically tell me that they plan to work with the Dallas Cowboys or New York Yankees when they get their degree,” Murray tells Mental Floss. “I have to take them off that delusion, while keeping them hopeful, and steer them to realize that their struggle only begins after they get all their degrees and a license to practice psychology.” Although Murray has two decades of experience and frequently treats professional athletes, the majority of his clients are still junior athletes hoping to improve their game or get into a good college.

3. THEY’RE LIFELONG SPORTS LOVERS.

Most sports psychologists have a lifelong passion for physical activity and self-improvement. Dr. Michael Gervais, a high-performance psychologist (he prefers the term over sports psychologist since he counsels business executives and actors in addition to athletes) and host of the podcast Finding Mastery, tells Mental Floss about his early love of surfing: “I spent countless hours in the water, trying to understand how to get better. I walked home from high school, ‘surfing’ the imaginary waves from the neighbor’s hedges and arching tree branches.”

Murray, who describes his job as a calling, explains that sports psychology is perfectly suited to his passion. “I always loved and played sports and I majored in psychology in college, so I just combined the two,” he says.

4. THE MIND-BODY CONNECTION FASCINATES THEM.

A black man with the silhouette of another man running, as if in his mind's eye
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When a young Gervais entered his first official surf competition, his anxiety interfered with his performance. “I was in a foreign body completely unequipped to do the activity I loved the most, while being judged and critiqued,” he says. “I tried three more competitions, all with similar results. And then there was a paradigm shift.” After a fellow competitor told Gervais to stop thinking about what could go wrong, Gervais tried imagining what he wanted to happen in the waves. “Before I realized that I had shifted my entire psychology, I was paddling to catch a wave, free from worry and distraction,” he says. “That early experience set me down a path to want to understand the impact between the mind and body and performance—especially in hostile and rugged environments.”

5. THEY HAVE TO FIND THEIR OWN WAY.

“Many advisors in college and graduate programs know nothing about [the field]!,” Murray says. “You still today have to forge your own path … For me it made sense to first get a master’s degree in the sports sciences (sports psychology track) and then to enter a doctoral program in clinical psychology that would allow me to continue my pursuit of sports psychology.”

After studying the University of Florida’s Florida Gators football team for part of his doctoral dissertation, Murray did a (rare) sports psychology internship and a postdoctoral fellowship before sitting for the licensing exam. “It’s really a field comprised of two different specialties [the sports sciences and professional psychology], and you cannot ignore either part if you want to be a true professional,” he says.

6. THEY’RE MASTERS OF MINDFULNESS.

The legs, torso, and hands of a white woman meditating in lotus position
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When performance anxiety causes athletes to doubt their abilities, they may unknowingly make subtle shifts in their movements, leading to a missed basket or a fumbled ball. In an interview with Forbes, sports psychologist Dr. Stan Beecham explains that he first teaches athletes to become aware of their own thought process. “We know that it’s the mental game that counts, whether it’s sports or business. Because the mind is controlling the body. You have to think of the brain as the computer system, and you have to think of your belief system as your software,” he says.

Sports psychologists teach athletes techniques to focus on their breath, find a sense of calm, and think more clearly under pressure. “Mindfulness training is at the center of what I do with the majority of athletes for developing great awareness and mental ability to adjust and to focus,” Gervais says. “When the stakes are really high, one of the mental skills that we want to invest in is the ability to think under pressure and generate a sense of confidence no matter what the circumstances are.”

7. SOME OF THEM FOCUS ON HELPING PRO (VIDEO) GAMERS.

Sports psychologists can apply their training beyond the world of sports. In addition to advising business executives and actors, some work with professional gamers who want to perform at a high level. Weldon Green, an eSport psychology trainer who coaches professional League of Legends (LoL) players, writes in a Reddit AMA that eSports can be an ideal field for sports psychologists. “There is almost zero retraining needed to transfer all of our techniques and knowledge,” he says. “After I discovered LoL I realized that sport psychology has more potential in this sport than in any other sport in history. Both because it’s almost completely mental and also because it is team-based.”

Sports psychologists who train pro gamers to be calm, confident, and focused give them a definite edge over competitors. “eSport gamers know that the level of intense focus, confidence, and emotional control required to be successful rivals those same levels of world-leading athletes,” Gervais explains.

8. THEY TREAT PRE-SEASON GAMES WITH THE SAME RESPECT AS THE OLYMPICS.

A man sitting on football field, arms raised in victory, as confetti flutters down
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Green explains that the way eSport athletes practice is how they will play in a game. "So if a team doesn't know how to take a scrim [practice match] seriously, then they cannot generate the same kind of pressure on themselves that they will face in a real tournament,” he says. “This leads to choking (reverting to previous habits, movements, reactions, loss of focus on the big picture) when the pressure situation rolls around.”

Gervais, who has worked with the Seattle Seahawks for the Super Bowl and athletes competing in the Olympics, adds that pre-season and early season games are when athletes can practice mindfulness. “We hold each game, each practice, and each rep with such high regard and dignity—as if it were the only one we were going to experience,” he says. By treating each practice as if it were the Super Bowl, athletes can become completely absorbed in the task at hand and ideally achieve a state of flow.

9. THEY STILL COMBAT THE SOCIETAL STIGMA AGAINST SEEKING MENTAL HELP.

Although sports psychology focuses on improving athletic performance, some people view the field in a negative light. “[My] least favorite part of sport psychology is the residue from the early '80s that psychology of any nature was reserved for people who were weak,” Gervais says. Rather than focusing on clients’ weaknesses or failings, sports psychologists acknowledge that world-class athletes and performers must understand how their mind works in order to consistently perform well. “Sport psychology is grounded in the tools and principles to amplify growth and strength,” Gervais says.

10. THEY STRIKE A BALANCE BETWEEN SCIENTIFIC ANALYSIS AND INTUITION.

A sporty young woman on a beach looking directly at the photographer
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When they work with a client, sports psychologists must draw on their knowledge of the human mind and how it impacts behavior. They also stay on top of scientific literature and new research studies about the role of meditation, mindfulness, and mental health on performance. But successful sports psychologists balance this scientific approach with an artist’s eye for details. “I have to be aware of subtle cues and often dig deep to get at the root of a problem or a solution,” Murray says. “I treat each individual as a unique person and every team as a unique personality, too,” he adds. “A lot of times there is no owner's manual for how to do this job. You just roll up your sleeves and fly by the seat of your pants—or rely more on instincts and intuition in order to get the job done right.”

11. THEY EXPLORE THE FRONTIERS OF THE HUMAN EXPERIENCE.

According to Murray, the best part of his work is helping people grow both on and off the field. “It truly is fulfilling to be involved in changing people's lives for the better. This might include a major comeback from a slump or might involve deeper aspects of overall human development and mental well-being,” he says. And by helping athletes, sports psychologists can uncover techniques and modes of thinking that can push the boundaries of what humankind can achieve. “We have mapped the surface of the land, we have mapped the floor of the ocean, we have a relatively good understanding of how the human body works,” Gervais says. “Yet there is no map of how the mind works—especially for those who pursue the boundaries of performance for human experience.”

Wayfair’s Fourth of July Clearance Sale Takes Up to 60 Percent Off Grills and Outdoor Furniture

Wayfair/Weber
Wayfair/Weber

This Fourth of July, Wayfair is making sure you can turn your backyard into an oasis while keeping your bank account intact with a clearance sale that features savings of up to 60 percent on essentials like chairs, hammocks, games, and grills. Take a look at some of the highlights below.

Outdoor Furniture

Brisbane bench from Wayfair
Brisbane/Wayfair

- Jericho 9-Foot Market Umbrella $92 (Save 15 percent)
- Woodstock Patio Chairs (Set of Two) $310 (Save 54 percent)
- Brisbane Wooden Storage Bench $243 (Save 62 percent)
- Kordell Nine-Piece Rattan Sectional Seating Group with Cushions $1800 (Save 27 percent)
- Nelsonville 12-Piece Multiple Chairs Seating Group $1860 (Save 56 percent)
- Collingswood Three-Piece Seating Group with Cushions $410 (Save 33 percent)

Grills and Accessories

Dyna-Glo electric smoker.
Dyna-Glo/Wayfair

- Spirit® II E-310 Gas Grill $479 (Save 17 percent)
- Portable Three-Burner Propane Gas Grill $104 (Save 20 percent)
- Digital Bluetooth Electric Smoker $224 (Save 25 percent)
- Cuisinart Grilling Tool Set $38 (Save 5 percent)

Outdoor games

American flag cornhole game.
GoSports

- American Flag Cornhole Board $57 (Save 19 percent)
- Giant Four in a Row Game $30 (Save 6 percent)
- Giant Jenga Game $119 (Save 30 percent)

This article contains affiliate links to products selected by our editors. Mental Floss may receive a commission for purchases made through these links.

11 Secrets of Aldi Employees

Aldi is known for its unique cost-cutting measures that allow the chain to have some of the lowest prices for groceries.
Aldi is known for its unique cost-cutting measures that allow the chain to have some of the lowest prices for groceries.
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Since opening its very first store in Germany in 1961 and then coming to America in 1976, discount grocery chain Aldi has grown to over 1900 stores in 36 states. Using inventive cost-cutting measures—customers are responsible for returning their own carts and the store charges for bags unless you bring your own—the brand has become synonymous with quality at an affordable price.

Tasked with overseeing the long hours of daily operations are the company’s 25,000-plus store employees, who are typically part of a small team of 20 or fewer people per location. Aldi workers are expected to be proficient in everything from unloading pallets and stocking shelves to checking out customers at a speed that meets or exceeds standards—employees are even timed on how fast a customer pulls out their credit card.

To find out more about this challenging line of work, Mental Floss reached out to several current and former Aldi employees. Here’s what they had to say about memorizing barcode numbers, how many miles they walk during a typical shift, and why sitting down at the register is actually more efficient than standing.

1. Working at Aldi means walking. A lot.

At Aldi, employees aren’t given set roles when it comes to unloading, stocking, cleaning, or working the register. Everyone is expected to be able to do everything, which means a lot of physical effort. “Our job is considered physically demanding, because Aldi has very few employees running per shift, meaning there are more expectations placed on each of us,” Jonah, an Aldi employee in Pennsylvania, tells Mental Floss. “If you aren't ringing, you are expected to be cleaning, stocking, re-stocking, or organizing the shelves. There is no ‘down time.’”

That suits many employees just fine. “I don’t like to sit around and do nothing, and this job is the complete opposite,” Kyle, an Aldi employee in Virginia, tells Mental Floss. “I actually wear a Fitbit when I work, because I have been curious about how many steps I take. I average about 127,000 steps every [five-day] work week. I’d say an estimate is 25,400 steps a shift.”

2. Aldi employees sit down at the register for a very good reason.

An Aldi employee is pictured ringing out a customer in Chicago, Illinois in June 2017
Aldi employees are expected to ring customers out as quickly as possible.
Scott Olson/Getty Images

Employees can sit on stools while ringing guests up at a register, but getting a little rest isn't the sole reason for the seat. “While [resting] is true, Aldi says that cashiers sit at the register because, according to their testing, it allows us to ring up items faster,” Jonah says.

3. Aldi employees are monitored for their ringing speed.

Part of the reason Aldi can get away with as few as three to five employees in a store at any one time is because customers can be processed quickly. Aldi typically sets performance standards for employees at the checkout, who might be expected to process as many as 1200 items per hour. “We are given reports at the end of each day for our ringing statistics,” Jonah says.

And that’s not the only performance metric used to evaluate workers. “Ringing is the only part where we get an actual report, but managers will tell us that we are expected to knock out two pallets per hour, or one pallet every half hour," Jonah says.

4. Aldi employees “train” customers to move quickly.

Part of an employee’s register performance review depends on how quickly they can get a customer away from the register and toward an area where they bag their own groceries. To do this, employees encourage customers to have their payment method ready and inserted into the card reader before their items are done being scanned. “Aldi is all about efficiency, and encouraging our customers to ‘pre-insert’ their card while we are ringing allows the payment process to be near instant, rather than having our customers wait for us to finish ringing and then pull out their card and insert it,” Jonah says.

5. Aldi employees need Tetris-type skills to load carts.

Aldi shopping carts are pictured in Chicago, Illinois in June 2017
There's even a science behind how an Aldi cart is loaded.
Scott Olson/Getty Images

When an employee rings up a customer, items are loaded from the cart to the conveyor belt and then back into the cart. Because heavier items need to be placed first, employees need to be strategic when placing products. “[We put] light items like eggs, bread, chips, etc. at the top of the cart and everything else on the bottom,” Sara, an Aldi employee in Indiana, tells Mental Floss. “However, it really just depends on the order that customers put their items on the belt.” (They prefer you put heavy items like bottled water first.)

For maximum efficiency, Jonah prefers customers take products out of their display boxes and avoid trying to bag their groceries while cashiers are still ringing them out. “It slows us down and causes a longer wait for everyone,” Jonah says.

6. Aldi employees memorize barcode numbers.

An Aldi shopping basket is pictured in Cardiff, United Kingdom in August 2018
Aldi employees know the barcode numbers for several products by heart.
Matthew Horwood/Getty Images

Ringing speed is so crucial to Aldi’s success—and an employee’s job performance—that many workers memorize barcode numbers to keep the line moving. “Items like milk and water have codes that we memorize,” Sara says. “For example, someone could be buying six gallons of milk, and instead of having the customer put all of them on the belt for us to scan one by one, we tell them to leave them in their cart and we key in the codes, making the checkout process faster.”

7. Aldi employees may or may not give you a quarter if you forget one.

Because it would take time and money to collect shopping carts, Aldi has a system where customers insert a quarter to unlock a cart from the collection area. When they return it, they get the quarter back. But not all customers remember to bring a quarter, and first-time shoppers might not even know they need one. And if they ask an Aldi employee to borrow one, they may or may not get it.

“I try not to give them a quarter because the quarters we give come out of our own registers,” Kyle says. “So if we don't get them back, we end up losing money out of our own drawer. If it's a first-time shopper, I gladly give them a quarter and explain to them why we have this system in place, and pretty much every person is very understanding on why we do it.”

If you’re short a quarter, don’t try shoving anything else in the slot. “People will try to use foreign currency that are the same size as quarters,” Kyle says. “Doesn't hurt us; it's just annoying to deal with.”

8. Aldi has a store phone, but customers shouldn’t bother calling.

Customers are pictured in front of an Aldi store in Edgewood, Maryland in December 2017
Aldi employees are too busy in the store to answer the phone.
Sean Gallup/Getty Images

Aldi keeps the phone numbers for individual stores unlisted, preferring that employees deal with customers already in the store. Limits are placed on when the phone can be used. “We do technically have a store phone, but this phone is strictly used for receiving calls from the warehouse, global help desk, and to our security company we use,” Kyle says.

9. Aldi’s return policy is something employees can find a little too generous.

Aldi has a unique return policy for items purchased in their stores. Under their Twice as Nice Guarantee, customers can return a product and not only get a replacement item but a refund, as well. “Our Twice as Nice Guarantee is a very good system; I'd say one of the best in grocery,” Kyle says. “That doesn't mean it's perfect, though. I have seen people abuse this system. It's happened in my own store numerous times.”

Kyle declines to explain how it’s abused, though anecdotal reports are that perfectly good items are sometimes brought back to exchange for the benefit of a new item plus the refund. Serial returners are sometimes flagged and told to ease up. (The policy is currently suspended due to the coronavirus pandemic but is expected to return in the future.)

10. Aldi employees are required to wear steel-toed boots.

Work boots are pictured
Aldi employees need to protect their feet from inventory mishaps.
banjongseal324/iStock via Getty Images

Check out the footwear of an Aldi employee and you’ll notice they have on steel-toed boots normally seen on construction sites or warehouse jobs. That’s because workers are expected to unload the massive inventory pallets that arrive regularly. “All associates are required to wear steel-toed boots because of the equipment we use on the job,” Kyle says. “We use pallet jacks and it is just a safety precaution.” (Aldi does reimburse workers for the boots.)

11. Aldi employees appreciate you taking the survey.

Customers are pictured inside of an Aldi store in Chicago, Illinois in June 2017
Aldi employees say that receipt surveys can make a real difference in stores.
Scott Olson/Getty Images

The customer surveys that appear on Aldi receipts might go ignored by many, but they serve a real purpose. Employees are expected to meet a store quota of completed surveys, and customers can actually influence the selection inside the store. “We encourage customers to fill them out if they want a certain item brought in since the surveys go straight to corporate,” Sara says.

Regardless of how they offer their input, customers can often get what they want. “One thing that may surprise people is that you have a very strong voice on what items we should carry in our stores,” Kyle says. “A prime example of this is the [L’Oven Fresh] Zero Net Carb Bread. It was an Aldi Finds [a limited-time item] and people wanted this item to be a normal item so badly, and the company listened.”