Northeastern University is welcoming new students with an unusual addition to their dorm rooms this fall: an Echo Dot. According to USA Today, the Boston university will give some of its incoming students the option to receive a specialized Echo Dot smart home device that can help answer questions related to their school experience.
Northeastern's Echo Dot program doesn't just provide standard-issue smart home devices. The university has developed a special "Husky Helper" skill (named after the university mascot) that can answer common questions that students might otherwise pose to student services over the phone. The idea is that students will get answers to their questions quickly, and student services won't have to put so many employees to work answering basic queries about issues like dining hall meal card balances.
They can ask it things like whether they have a health insurance waiver on file with the university (a requirement for students who don't have university insurance) or have the device set a timer when they have to leave for their next class. Of course, they can also use it for all the things a non-student might use a Dot for, like playing music or getting weather updates.
Students can decide whether to opt in to the program and how much access to give Amazon. They can add information about their class schedules, meal plan accounts, tuition payments, and more. Students who ask about some sensitive information, like their grades, are instead directed to the proper university department to call, rather than their private data being read out for the whole dorm to hear.
The Northeastern Echo Dot program started out with a 60-student pilot for the 2017 - 2018 academic year, but will expand to more students in the fall.
[h/t USA Today]