Users of the Samsung Galaxy S10, fear not: A fix is on the way for your device’s faulty fingerprint reader. According to Engadget, Samsung Electronics told Reuters in a statement that it is “aware of the case of the S10’s malfunctioning fingerprint recognition and will soon issue a software patch.”
Soon after the device’s initial release, consumers discovered that a 3D-printed fingerprint could unlock the phones. Then, UK user Lisa Neilson reported to The Sun that any human fingerprint would work on her phone. Though we don’t know exactly why the technology is malfunctioning, it has happened through the use of third-party plastic or silicon screen protectors—Neilson had purchased hers on eBay.
“It’s a real concern,” Neilson told The Sun, in large part because people nowadays store much more than contacts and photos on their smartphones. “Anyone can access it and could get into the financial apps and transfer funds.”
Samsung users can protect their phone's security with an old-fashioned number code. Though not as hassle-free as the fingerprint mechanism, the code will work just fine.
The company hasn’t disclosed when we can expect a solution, though it confirmed to Engadget that an internal investigation is underway and customers should stick to using authorized Samsung products in the meantime, rather than third-party screen protectors.