When Did the Do Not Call List Stop Working?

iStock
iStock

There was once a time when picking up a call from an unfamiliar number didn’t guarantee you’d be talking to a robot. For several years following its introduction in 2003, the Do Not Call list successfully sheltered individuals from unwanted calls about gym memberships and cheap travel packages. Companies respected the list, and if they didn’t, they faced legal ramifications.

Then, at the turn of the decade, something changed. Telemarketing scams began trickling through the cracks, and today the Do Not Call list is about as effective as a free cruise offered over the phone is free.

So what happened? It may not be evident to current members, but the National Do Not Call Registry does work—with some numbers, at least. According to the Do-Not-Call Implementation Act, telemarketers (excluding surveyors, politicians, and charities) can be fined up to $40,000 for ignoring the list. So when it comes to calls from legitimate, law-abiding businesses within the U.S., the Do Not Call list is a useful barrier. Problems arise when callers never intend to follow the law in the first place.

Around 2010, the same time the internet made international calls a lot less expensive, phone scammers began relocating outside the U.S. Whether they’re calling from India or Jamaica, voice over internet protocol technology makes spamming numbers with prerecorded messages cheap and easy. Another trick, known as "call spoofing," allows frauds to input fake caller IDs to make it seem like they’re calling from within the country. Some telemarketers even go so far as to call from the recipient’s home area code, leading the person on the receiving end to think it’s someone they know.

“It’s difficult to identify who’s actually placing the call because of the call spoofing,” Maureen Mahoney, a public policy fellow for Consumers Union’s End Robocalls campaign, tells Mental Floss. “So that also makes it difficult to track these people down.” Even when authorities do catch up to operations working in foreign countries, most of the money scammed from consumers has already been spent. It’s no wonder that the U.S. loses billions of dollars to scam calls each year.

Phone owners are well aware of the problem. “We actually sent out an email to our list asking what’s one of the issues you’re most concerned about, and overwhelmingly the response was robocalls,” Mahoney says. Consumers Union took action by launching their campaign to end robocalls in 2015. Instead of going after lawmakers, who often receive the brunt of the public’s blame, the initiative targets phone companies. A petition on the organization's website calls on phone company CEOs to “provide free tools to block unwanted robocalls before they reach my phone.”

“We really believe that the phone companies are in the best position to address the problem,” Mahoney says. “They’re the ones with the best engineers and the technology and the know-how.” Some industry leaders have taken steps to tackle the issue. Time Warner customers have the option to sign up for Nomorobo, a service that blocks illegal robocalls, for free. AT&T made a similar option available for select devices in December, and T-Mobile rolled out a robocall-blocking feature of its own in April. But there are still many companies that have no such resources available, or only offer them at an additional cost.

If electing to block robocalls through your service provider is impossible or impractical for you, there are other ways to protect yourself. When an unknown number lights up your screen, don’t pick up. Sometimes a “hello?” is all the information telemarketers need to confirm you’re a living human being who is worth calling again. If you do decide to answer, don’t be afraid to hang up as soon as things start feeling fishy. Staying on the phone gives scammers more opportunities to squeeze information from you, so even asking to be taken off their list is more trouble than it’s worth.

One of the most notorious scams to look out for today is the IRS phone scam. To trick their victims, callers (sometimes calling from a bogus Washington D.C. area code) will say they work for the IRS and demand to be paid immediately. Americans have been cheated out of tens of millions of dollars as a result of this scheme.

Mahoney also warns consumers to be wary of calls claiming to come from card services (“We can offer you a lower interest rate!”), tech support (“We can fix your computer!”), and even your phone company (“You need to pay your bills! Could we have your card information?”). Even if you suspect the call's legitimate, it's always best to end the conversation and call back using a number you trust. “If someone’s asking for your personal or financial information, hang up the phone right away,” Mahoney says. “Report it to the FCC.” You can contact the Federal Communications Commission with your complaints here.

We already know that the Do Not Call Registry alone isn’t enough to keep telemarketers at bay, but it doesn’t hurt to keep your name on the list—even if all it does is cut down the amount of robo-harassment you receive each week by a call or two.

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This Smart Accessory Converts Your Instant Pot Into an Air Fryer

Amazon
Amazon

If you can make a recipe in a slow cooker, Dutch oven, or rice cooker, you can likely adapt it for an Instant Pot. Now, this all-in-one cooker can be converted into an air fryer with one handy accessory.

This Instant Pot air fryer lid—currently available on Amazon for $80—adds six new cooking functions to your 6-quart Instant Pot. You can select the air fry setting to get food hot and crispy fast, using as little as 2 tablespoons of oil. Other options include roast, bake, broil, dehydrate, and reheat.

Many dishes you would prepare in the oven or on the stovetop can be made in your Instant Pot when you switch out the lids. Chicken wings, French fries, and onion rings are just a few of the possibilities mentioned in the product description. And if you're used to frying being a hot, arduous process, this lid works without consuming a ton of energy or heating up your kitchen.

The lid comes with a multi-level air fry basket, a broiling and dehydrating tray, and a protective pad and storage cover. Check it out on Amazon.

For more clever ways to use your Instant Pot, take a look at these recipes.

At Mental Floss, we only write about the products we love and want to share with our readers, so all products are chosen independently by our editors. Mental Floss has affiliate relationships with certain retailers and may receive a percentage of any sale made from the links on this page. Prices and availability are accurate as of the time of publication.

What Do Pets See When They Watch Television?

This dog would like to turn off Netflix's autoplay feature.
This dog would like to turn off Netflix's autoplay feature.
Amatore/iStock via Getty Images

In 2012, a television commercial aired in the UK for Bakers dog food that was conceived and produced specifically to attract the attention of dogs. The spot used high-frequency sounds that are inaudible to human ears. In theory, the dog would be so captivated by the advertisement that owners would take note and perhaps purchase Bakers for their next meal.

This didn’t quite work. Many dogs failed to react at all, proving that when it comes to television ads, humans may be more impressionable than canines.

While pets may not be so easily manipulated, they still find the television screen interesting, sometimes reacting to other dogs, animals, sounds, or images. But what is a dog really seeing when they tune in?

When it comes to color, television is no different from reality for a dog. They have dichromatic vision, which means they see the world through the range of two primary colors, yellow and blue. (Humans have trichromatic vision, able to see the full color spectrum.) Cone cells in canine eyes are also believed to blur their sight to a degree. More importantly, dogs process the frame rate, or “flicker fusion frequency,” of screens differently than people. Humans can detect movement at between 16 and 20 frames per second. Dogs need 70 frames per second or more. If they’re looking at an older television, it might resemble a flip book or even a strobe light effect to them. (Modern sets have a faster frame rate, which is why dogs might be more interested in your high-definition television.)

That helps explain the visuals. What about the content? Typically, dogs will react to the same things that would draw their attention in a room—barking, squeaking toys, or commands. In a study published in Animal Cognition in 2013, nine dogs were observed to see if they could pick out the face of another dog—regardless of breed—on a computer screen instead of another animal or a person. The dogs were rewarded with treats with a successful choice. Though the sample size was small, it indicated dogs can recognize other dogs on a screen. (Which you likely already knew if you’ve ever observed your dog suddenly on alert when a canine appears on camera.)

If your dog used to get excited by another dog on television but has since lost interest, it’s possible they simply became desensitized to their appearance, realizing the image in front of them isn’t going to move out of the boundaries of the monitor.

Content unrelated to dogs might not be of much interest. In a 2017 study published in the International Journal of Human-Computer Studies, dogs presented with three different viewing screens didn’t exhibit any particular preference for one over the other. If they were shown three screens at one time, they seemed uninterested in watching anything at all.

The study also noted that dogs had a limited television attention span. Rather than mimic the binge-watching habits of humans, dogs prefer to glance at a screen for a few seconds at a time. But that behavior could also be breed-specific. Dogs bred for hunting might be interested in moving objects, while dogs that rely more on smell might be indifferent.

And what about cats? In a study published in Applied Animal Behaviour Science in 2008, 125 shelter cats were given a television to view for up to three hours a day. The cats were split into five groups and given a variety of programming to watch, from humans to footage of prey to a blank screen. On average, cats spent just 6.1 percent of the observation time watching the screen. When they did, it was mostly to focus on the prey.

Because cats may react to images of birds and rodents on television, owners should avoid letting them watch unattended. You can also secure the set to a wall to make sure they don’t knock it down.

For the most part, dogs and cats are far more interested in what’s going on in the real world compared to what's on TV. We could probably take a lesson from their limited screen time.