The Highs and Lows of the Dell Dude

John Lamparski/Getty Images for Hulu
John Lamparski/Getty Images for Hulu

Benjamin Curtis was just 19 years old when he went to the open audition that would change his life, but he still felt like a senior citizen. He was surrounded by child actors from the ages of 12 to 17, most of them accompanied by their mothers. The group was part of a casting call for Dell, the personal computing company well-known to business and educational customers but an unproven commodity for the home market.

Dell’s ad agency, Lowe Worldwide, hoped to change that reputation by introducing the character of Steven, a sharp, tech-savvy teen who would extol the virtues of Dell’s desktop and laptop offerings in a charmingly goofy manner. Even though he was two years outside the age range, Curtis’s agent believed he had a shot.

He read. And read again. And then read a third time. By December 2000, Curtis had gotten the part and was quickly becoming known as the “Dell Dude,” a pitchman who rivaled the Maytag Man in terms of commercial popularity. But by 2003, the character would disappear, victimized by a peculiar kind of corporate hypocrisy. While the Dell Dude’s stoner wisdom was good for laughs and increased sales, Curtis being arrested for actual marijuana possession was not.

In 1984, Michael Dell was a pre-med student at the University of Texas when he began tinkering with home computing hardware. A serial entrepreneur—he once made $18,000 as a teenager collecting data to find new subscribers for the Houston Post—Dell figured that custom machines and aggressive customer support would help fill a niche in the growing PC market.

He was right. Dell racked up $1 million in sales that year and spent the next decade and a half expanding into a billion-dollar enterprise. But a lot of Dell’s business consisted of commercial accounts like schools and government offices, leaving direct-to-consumer sales largely untapped. To help introduce Dell to those users, the company hired Lowe Worldwide to create a campaign that would appeal to people who felt intimidated by the personal computing phenomenon.

Lowe conceived of a precocious kid who could rattle off Dell’s specs and lend a human face to their line of hardware. But the “Dell Dude” wasn’t fully realized until Curtis walked in the door.

Originally from Chattanooga, Tennessee, Curtis grew up interested in performing magic and drifted toward theater in an attempt to strengthen his stage presence. He went on to earn an acting scholarship to New York University and had a roommate who knew a commercial talent agent. Having been introduced to her, he began going out on casting calls. One of them was for Dell.

Embodied by Curtis, the Steven character morphed into a Jeff Spicoli-esque surfer archetype, fast-talking and charming. In his first appearance, Steven makes a videotaped appeal to his father for an $849 Dell desktop “with a free DVD upgrade” because he knows his dad “likes free stuff.” In another, he encourages a friend’s family to gift his buddy with a Dell for $799, complete with an Intel Pentium III processor.

The commercials debuted in 2000, but it wasn’t until DDB, the Chicago ad agency that took over Dell’s account, introduced a catchphrase that Steven acquired his nickname. In his fourth commercial, he announced to his friend, “Dude you’re getting a Dell!”

From that point on, Dell’s splash into residential home computing was guaranteed. Sales rose 100 percent, with Dell’s market share growing by 16.5 percent. The awareness was almost exclusively the result of Curtis’s popularity, which grew to include numerous online fan pages and calls for personal appearances. Younger viewers wrote in and wondered if he was available for dates; older viewers considered him a non-threatening presence.

By 2002, Steven had starred in more than two dozen Dell spots. In some of the later ads, he took a back seat, appearing toward the end of the ads. The cameos prompted some concern among fans that Dell would be sidelining Curtis, but company representatives denied it. In early 2003, however, the Dell Dude found himself out of a job.

“Dude, you’re getting a cell” was the headline in media accounts of Curtis’s arrest in February 2003 on suspicion of attempting to purchase marijuana. Curtis was on Manhattan’s Lower East Side and sporting a kilt he recently acquired in Scotland when an undercover officer spotted him purchasing the drug from a dealer. After being held in custody overnight, Curtis was released and the case was adjourned. If he stayed out of trouble for a year, his record would be expunged.

The New York Times compared the relative innocuousness of his arrest to that of actor Robert Mitchum, who was arrested on a marijuana-related charge in 1948. Despite living in a more conservative era, Mitchum’s career was largely unaffected. The same didn’t hold true for Curtis, however; he was promptly dropped by Dell as their spokesperson. According to Curtis, the company had a strict no-drugs policy for employees, and one strike was all it took to force his dismissal.

Feeling ostracized from commercial work and typecast by the role, Curtis juggled gigs while working at a Mexican restaurant in New York and enduring daily recognition from customers. “They’ll get really drunk, and they’ll start yelling things at me,” he told Grub Street in 2007. “I either ignore them, or if it’s way out of hand, I go up and say, ‘I appreciate your support, but my name is Ben.’ That usually doesn’t work so I smile and ignore them.”

Dell never found a mascot as well-liked as Curtis. They hired singer Sheryl Crow to appear in spots beginning in 2005, but she didn't sway consumers as much as Steven had. In 2010, the company attempted to battle back from negative press over selling defective computers to customers between 2003 and 2005. Today, they typically occupy a list of the top three PC companies, trailing Lenovo and HP.

Curtis, meanwhile, made a segue into off-Broadway performing and now operates Soul Fit NYC, a holistic wellness center in New York that offers yoga, massage, personal training, and life coaching services. Although he’s expressed interest in coming back to Dell as a spokesperson, the company may not appreciate his latest indiscretion: In 2013, he admitted to owning a MacBook.

10 Rad Gifts for Hikers

Greg Rosenke/Unsplash
Greg Rosenke/Unsplash

The popularity of bird-watching, camping, and hiking has skyrocketed this year. Whether your gift recipients are weekend warriors or seasoned dirtbags, they'll appreciate these tools and gear for getting most out of their hiking experience.

1. Stanley Nesting Two-Cup Cookset; $14

Amazon

Stanley’s compact and lightweight cookset includes a 20-ounce stainless steel pot with a locking handle, a vented lid, and two insulated 10-ounce tumblers. It’s the perfect size for brewing hot coffee, rehydrating soup, or boiling water while out on the trail with a buddy. And as some hardcore backpackers note in their Amazon reviews, your favorite hiker can take the tumblers out and stuff the pot with a camp stove, matches, and other necessities to make good use of space in their pack.

Buy it: Amazon

2. Osprey Sirrus and Stratos 24-Liter Hiking Packs; $140

Amazon

Osprey’s packs are designed with trail-tested details to maximize comfort and ease of use. The Sirrus pack (pictured) is sized for women, while the Stratos fits men’s proportions. Both include an internal sleeve for a hydration reservoir, exterior mesh and hipbelt pockets, an attachment for carrying trekking poles, and a built-in rain cover.

Buy them: Amazon, Amazon

3. Yeti Rambler 18-Ounce Bottle; $48

Amazon

Nothing beats ice-cold water after a summer hike or a sip of hot tea during a winter walk. The Yeti Rambler can serve up both: Beverages can stay hot or cold for hours thanks to its insulated construction, and its steel body (in a variety of colors) is basically indestructible. It will add weight to your hiker's pack, though—for a lighter-weight, non-insulated option, the tried-and-true Camelbak Chute water bottle is incredibly sturdy and leakproof.

Buy it: Amazon

4. Mappinners Greatest 100 Hikes of the National Parks Scratch-Off Poster; $30

Amazon

The perfect gift for park baggers in your life (or yourself), this 16-inch-by-20-inch poster features epic hikes like Angel’s Landing in Zion National Park and Half Dome in Yosemite National Park. Once the hike is complete, you can scratch off the gold foil to reveal an illustration of the park.

Buy it: Amazon

5. National Geographic Adventure Edition Road Atlas; $19

Amazon

Hikers can use this brand-new, updated road atlas to plan their next adventure. In addition to comprehensive maps of all 50 states, Puerto Rico, Canada, and Mexico, they'll get National Geographic’s top 100 outdoor destinations, useful details about the most popular national parks, and points on the maps noting off-the-beaten-path places to explore.  

Buy it: Amazon

6. Adventure Medical Kits Hiker First-Aid Kit; $25

Amazon

This handy 67-piece kit is stuffed with all the things you hope your hiker will never need in the wilderness. Not only does it contain supplies for pain, cuts and scrapes, burns, and blisters (every hiker’s nemesis!), the items are organized clearly in the bag to make it easy to find tweezers or an alcohol wipe in an emergency.

Buy it: Amazon

7. Hiker Hunger Ultralight Trekking Poles; $70

Amazon

Trekking poles will help increase your hiker's balance and stability and reduce strain on their lower body by distributing it to their arms and shoulders. This pair is made of carbon fiber, a super-strong and lightweight material. From the sweat-absorbing cork handles to the selection of pole tips for different terrain, these poles answer every need on the trail. 

Buy it: Amazon

8. Leatherman Signal Camping Multitool; $120

Amazon

What can’t this multitool do? This gadget contains 19 hiking-friendly tools in a 4.5-inch package, including pliers, screwdrivers, bottle opener, saw, knife, hammer, wire cutter, and even an emergency whistle.

Buy it: Amazon

9. RAVPower Power Bank; $24

Amazon

Don’t let your hiker get caught off the grid with a dead phone. They can charge RAVPower’s compact power bank before they head out on the trail, and then use it to quickly juice up a phone or tablet when the batteries get low. Its 3-inch-by-5-inch profile won’t take up much room in a pack or purse.

Buy it: Amazon

10. Pack of Four Indestructible Field Books; $14

Amazon

Neither rain, nor snow, nor hail will be a match for these waterproof, tearproof 3.5-inch-by-5.5-inch notebooks. Your hiker can stick one in their pocket along with a regular pen or pencil to record details of their hike or brainstorm their next viral Tweet.

Buy it: Amazon

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Dollymania: When Dolly the Sheep Created a '90s Media Sensation

Dolly the sheep at the National Museum of Scotland
Dolly the sheep at the National Museum of Scotland
Paul Hudson, Flickr // CC BY 2.0

It was Saturday, February 22, 1997, and British researchers Ian Wilmut and Keith Campbell were expecting a final moment of calm before the results of their unprecedented scientific experiment were announced to the world.

The team had kept the breakthrough under wraps for seven months while they waited for their paper to be published in the prestigious journal Nature. Confidential press releases had gone out to journalists with the strict instruction not to leak the news before February 27.

But that night, the team was tipped off that journalist Robin McKie was going to break the story the very next day in the British newspaper The Observer.

Wilmut and Campbell raced to the lab at the Roslin Institute on Sunday morning as McKie's story hit the media like a thunderbolt. International news outlets had already started swarming at the institute for access to Wilmut and Campbell's creation: Dolly the sheep, the world's first mammal successfully cloned from a single adult cell. Shielded from the general public, she stuck her nose through the fence and munched calmly on the hay in her pen, unperturbed by the horde of news photographers. Dolly, a woolly, bleating scientific miracle, looked much like other sheep, but with a remarkable genetic difference.

By the end of that Sunday, February 23, nearly every major newspaper in the world carried headlines about Dolly the sheep.

A Long-Awaited Breakthrough

Born on July 5, 1996, Dolly was cloned by Wilmut and Campbell's team at the Roslin Institute, a part of the University of Edinburgh, and Scottish biotechnology company PPL Therapeutics. The scientists cloned Dolly by inserting DNA from a single sheep mammary gland cell into an egg of another sheep, and then implanting it into a surrogate mother sheep. Dolly thus had three mothers—one that provided the DNA from the cell, the second that provided the egg, and the third that carried the cloned embryo to term. Technically, though, Dolly was an exact genetic replica of only the sheep from which the cell was taken.

Following the announcement, the Roslin Institute received 3000 phone calls from around the world. Dolly's birth was heralded as one of the most important scientific advances of the decade.

But Dolly wasn't science's first attempt at cloning. Researchers had been exploring the intricacies of cloning for almost a century. In 1902, German embryologists Hans Spemann and Hilda Mangold, his student, successfully grew two salamanders from a single embryo split with a noose made up of a strand of hair. Since then, cloning experiments continued to become more sophisticated and nuanced. Several laboratory animal clones, including frogs and cows, were created before Dolly. But all of them had been cloned from embryos. Dolly was the first mammal to be cloned from a specialized adult cell.

Embryonic stem cells, which form right after fertilization, can turn into any kind of cell in the body. After they modify into specific types of cells, like neurons or blood cells, they're call specialized cells. Since the cell that gave rise to Dolly was already specialized for its role as a mammary gland cell, most scientists thought it would be impossible to clone anything from it but other mammary gland cells. Dolly proved them wrong. 

A Worldwide Reaction—And Controversy

Many scientists in the '90s were flabbergasted. Dolly’s advent showed that specialized cells could be used to create an exact replica of the animal they came from. “It means all science fiction is true,” biology professor Lee Silver of Princeton University told The New York Times in 1997.

The Washington Post reported that "Dolly, depending on which commentator you read, is the biggest story of the year, the decade, even the century. Wilmut has seen himself compared with Galileo, with Copernicus, with Einstein, and at least once with Dr. Frankenstein."

Scientists, lawmakers, and the public quickly imagined a future shaped by unethical human cloning. President Bill Clinton called for review of the bioethics of cloning and proposed legislation that would ban cloning meant ''for the purposes of creating a child” (it didn't pass). The World Health Organization concluded that human cloning was "ethically unacceptable and contrary to human integrity and morality" [PDF]. A Vatican newspaper editorial urged governments to bar human cloning, saying every human has "the right to be born in a human way and not in a laboratory."

Meanwhile, some scientists remained unconvinced about the authenticity of Wilmut and Campbell’s experiment. Norton Zinder, a molecular genetics professor at Rockefeller University, called the study published in Nature "a bad paper" because Dolly's genetic ancestry was not conclusive without testing her mitochondria—DNA that is passed down through mothers. That would have confirmed whether Dolly was the daughter of the sheep that gave birth to her. In The New York Times, Zinder called the Scottish pair's work ''just lousy science, incomplete science." But NIH director Harold Varmus told the Times that he had no doubt that Dolly was a clone of an adult sheep.

Dollymania!

Because she was cloned from a mammary gland cell, Dolly was named—dad joke alert—after buxom country music superstar Dolly Parton. (Parton didn’t mind the attribution.) Like her namesake, Dolly the sheep was a bona fide celebrity: She posed for magazines, including People; became the subject of books, journal articles, and editorials; had an opera written about her; starred in commercials; and served as a metaphor in an electoral campaign.

And that wasn't all: New York Times reporter Gina Kolata, one of the first journalists to give readers an in-depth look at Dolly, wrote Clone: The Road to Dolly, and the Path Ahead and contrasted the animal's creation with the archetypes in Frankenstein and The Island of Dr. Moreau. American composer Steve Reich was so affected by Dolly's story that he featured it in Three Tales, a video-opera exploring the dangers of technology.

The sheep also became an inadvertent political player when the Scottish National Party used her image on posters to suggest that candidates of other parties were all clones of one another. Appliance manufacturer Zanussi used her likeness for a poster with her name and the provocative caption "The Misappliance of Science" (the poster was later withdrawn after scientists complained). In fact, so widespread was the (mis)use of her name that her makers eventually trademarked it to stop the practice.

Dolly's Legacy

Following Dolly, many larger mammals were cloned, including horses and bulls. Roslin Biomed, set up by the Roslin Institute to focus on cloning technology, was later sold to the U.S.-based Geron Corporation, which combined cloning technology with stem cell research. But despite her popularity—and widespread fear— Dolly's birth didn't lead to an explosion in cloning: Human cloning was deemed too dangerous and unethical, while animal cloning was only minimally useful for agricultural purposes. The sheep's real legacy is considered to be the advancement in stem cell research.

Dolly’s existence showed it was possible to change one cell’s gene expression by swapping its nucleus for another. Stem cell biologist Shinya Yamanaka told Scientific American that Dolly’s cloning motivated him to successfully develop stem cells from adult cells. He later won a Nobel Prize for his results, called induced pluripotent stem cells (iPS) because they're artificially created and can have a variety of uses. They reduced the need for embryonic stem cells in research, and today, iPS cells form the basis for most stem cell research and therapies, including regenerative medicine.

Dolly had six offspring, and led a productive, sociable life with many human fans coming to visit her. In 2003, a veterinary examination showed that Dolly had a progressive lung disease, and she was put down. But four clones created from the same cell line in 2007 faced no such health issues and aged normally.

Dolly is still a spectacle, though, nearly 25 years after her creation: Her body was taxidermied and put on display at the National Museum of Scotland in Edinburgh.