He's Also a Client: The Saga of Sy Sperling's Hair Club

Upper Playground, YouTube
Upper Playground, YouTube

Divorced, depressed, and with his midsection growing, Sy Sperling stood in front of a mirror at his home in Long Island in the late 1960s and adjusted his hair. It wasn’t his hair, exactly, but a toupee purchased for the express purpose of obscuring his prematurely shiny crown.

Though he was only 26, Sperling had been losing his hair for years. Now that he was newly single, he felt self-conscious about his receding hairline, believing it would diminish his chances with the opposite sex. He tried combing tufts of hair from the side over to the front. He tried the toupee, which looked like a road-flattened beaver. He tried weaving, which knitted human locks to his existing strands; the first time he shampooed it, it collapsed into a ball of knotted hair.

Like many pioneering spirits before him, Sperling imagined that there had to be a better way—a solution to regaining his lost self-confidence and living the life he desired.

In the coming years, Sperling and his second wife, a hairstylist, would perfect an existing approach with irresistible marketing that provided a solution for millions of follicle-deprived individuals everywhere. And much of that success came from Sperling admitting that he was not just the president. He was also a client.

 

Baldness “cures” date back to the most ancient civilizations. Egyptians used hippopotamus and crocodile fat as hair growth stimulants. In Rome, burning donkey genitals and mixing the ashes with urine was believed to help grow luscious locks. Various concoctions involving poop were believed to work, too.

In more enlightened times, thinning hair could be addressed with transplantation surgery. In 1939, a Japanese dermatologist extracted hair-bearing skin and replanted it by punching a small hole on sites affected by burn injuries. This practice was mirrored by Norman Orentreich, a New York dermatologist who successfully planted hairs into a patient with male pattern baldness in the 1950s. Orentreich was the first person to observe that hairs on the sides of the head were largely resistant to shedding and would therefore remain in place when transplanted to the top or front of the head.

For decades, this was a crude surgical practice, giving rise to a number of patients who had hair sparsely transplanted and created a reputation for heads that appeared to be implanted with “plugs.” It wasn’t until the 1990s that transplants could be more densely packed, offering a convincing restoration of the hairline.

For Sperling, who was born in 1942 and in his 20s when his hair loss became apparent, invasive surgery that was still years away from being refined wasn’t an option. After his sister admonished him to “do something” about the thinning hair that was causing him such grief, he went to a hairstylist who recommended weaving. While somewhat effective, this only seemed practical if hair was remaining on top. Toupees were out, as Sperling had a particular concern over solutions that could fall off or become dislodged during more intimate moments.

"If you're dating and going to be having special moments, how do you explain, 'I got to take my hair off now?'" he asked.

Even with its drawbacks, weaving seemed like the best option. After learning the technique from his stylist, Sperling left his job in swimming pool sales and opened his own salon on New York City's Madison Avenue in 1968. Using $10,000 in capital from credit cards, he leased a vacant business that already had barber-style chairs. Soon, he and his new wife, Amy—who, it turned out, was indifferent to his hair shortage—perfected a technique in which they used a nylon mesh fitted to the scalp. The net-like fabric allowed the head to breathe and for hairs to grow out from under it. It also acted as a base for human hair strands to be woven on top and secured with a polymer adhesive. The entire “system” was secured to the client by weaving the mesh into the hair on the sides. The result was a relatively natural-looking addition that would remain in place through showering, exercising, and—key for Sperling—sexual activity.

The approach took off, enticing New Yorkers and celebrities alike. (Sperling later insisted Jimi Hendrix came in for a fitting in 1969.) Sperling’s business grew steadily throughout the 1970s, but by 1979, sales were leveling off. The problem was that even though he had happy customers, they were reticent to tell friends about their hair-replacement efforts, so word-of-mouth was not reliable. That’s when Sperling decided to advertise.

 

Sperling’s business, then known as the Hair Club for Men, debuted on national television in 1982. One early campaign featured testimonials from actual customers, but the response was minimal. Producers had shot a second spot featuring Sperling himself and considered it as a back-up plan in case the first approach failed. The infomercial aired late at night, when advertising time was cheapest.

Though Sperling was no trained actor or orator, he was genuine. “I’m not just the president,” he said. “I’m also a client.”

When it aired, the reaction was immediate. The Hair Club got 10,000 calls in a month. Interested parties received a brochure discussing various hair-system options and why Sperling’s approach worked. By 1991, there were 40 franchise locations, where clients paid between $2000 and $3500 for a custom mesh that used colored and textured hair to match their natural growth. A maintenance appointment every two months cost $65.

By 1993, the commercial was airing 400 times a day, costing Sperling $12 million annually in advertising expenses. But it was drawing up to $100 million annually in sales. In admitting what most men wouldn't, Sperling engendered trust—and profit.

 

Later, the Hair Club for Men would undergo several cosmetic alterations to its business model. Sperling moved away from strip-mall locations for his clinics and into commercial office spaces to help provide discretion. He even used initials—HCM—on signage to promote privacy.

The “For Men” was dropped as more women suffering from hair loss due to genetics or illness came looking for assistance. Sperling also provided assistance to kids with cancer diagnoses. Through it all, he sold something more than polymers and mesh: Hair Club trafficked in confidence and self-esteem. He allowed reporters to tug on his own hair as a demonstration of quality. It would barely move. "Not bad, eh?" he asked a Spy journalist in 1991. "It really is an amazing transformation."

The hair stayed in place, but Sperling didn’t. In 2000, he sold Hair Club for $45 million to a group of investors who turned around and sold it in 2005 to the Regis hair company for $210 million. Today, Hair Club still offers solutions similar to what Sperling marketed, as well as proven topical treatments like Rogaine (minoxidil), laser combs purported to stimulate growth, and transplantation surgery.

Sperling had an impressive 15-year non-compete clause for the initial sale and spent time in Vancouver and Florida until his death at age 78 in February 2020. Photographs of Sperling in his later years showed that the septuagenarian still had a full head of hair.

This Course Will Teach You How to Play Guitar Like a Pro for $29

BartekSzewczyk/iStock via Getty Images
BartekSzewczyk/iStock via Getty Images

Be honest: You’ve watched a YouTube video or two in an attempt to learn how to play a song on the guitar. Whether it was through tabs or simply copying whatever you saw on the screen, the fun always ends when friends start throwing out requests for songs you have no idea how to play. So how about you actually learn how to play guitar for real this time?

It’s now possible to learn guitar from home with the Ultimate Beginner to Expert Guitar Lessons Bundle, which is currently on sale for $29. Grab that Gibson, Fender, or whatever you have handy, and learn to strum rhythms from scratch.

The strumming course will teach you how to count beats and rests to turn your hands and fingers into the perfect accompaniment for your own voice or other musicians. Then, you can take things a step further and learn advanced jamming and soloing to riff anytime, anywhere. This course will teach you to improvise across various chords and progressions so you can jump into any jam with something original. You’ll also have the chance to dive deep into the major guitar genres of bluegrass, blues, and jazz. Lessons in jam etiquette, genre history, and how to read music will separate you from a novice player.

This bundle also includes courses in ear training so you can properly identify any relative note, interval, or pitch. That way, you can play along with any song when it comes on, or even understand how to modify it into the key you’d prefer. And when the time comes to perform, be prepared with skilled hammer-ons, pull-offs, slides, bends, trills, vibrato, and fret-tapping. Not only will you learn the basic foundations of guitar, you’ll ultimately be able to develop your own style with the help of these lessons.

The Ultimate Beginner to Expert Guitar Lessons Bundle is discounted for a limited time. Act on this $29 offer now to work on those fingertip calluses and play like a pro.

 

The Ultimate Beginner to Expert Guitar Lessons Bundle - $29

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The Fur Trade: How the Care Bears Conquered the '80s

Care Bears were one of the great merchandising success stories of the 1980s.
Care Bears were one of the great merchandising success stories of the 1980s.
Kristy Sparrow, Getty Images

How do you patent a teddy bear? That was the question facing executives at American Greetings, the popular greeting card company, and toy kingpin Kenner in the early 1980s. American Greetings was coming off the success of Strawberry Shortcake, an apple-cheeked sensation that adorned cards and hundreds of licensed products. Kenner was the force behind the Star Wars action figure line, which rolled out in the late 1970s and went on to become one of the biggest success stories in the history of the toy industry.

Now the two companies wanted to collaborate on a line of teddy bears. For Kenner, it was an opportunity to break into the lucrative plush toy market. For American Greetings, having a stuffed, furry iteration of a greeting card—complete with a name, a unique color, and an emotional message—was the goal. The solution? Put greeting card-esque designs on the bears's stomachs and call them Care Bears. It was a simple idea that proceeded to rake in roughly $2 billion in sales in the Care Bears's first five years alone.

 

Strawberry Shortcake was the brainchild of Those Characters From Cleveland, a creative subsidiary of American Greetings headed up by co-presidents Jack Chojnacki and Ralph Shaffer. (While on a business meeting on the West Coast, the two overheard a receptionist telling someone that “those guys from Cleveland” were there, inspiring the name.) Given a mission from Kenner to reinvent the teddy bear, a childhood staple since the turn of the 20th century, Those Characters recruited cartoonist Dave Polter and freelance artist Elena Kucharik.

Shaffer examined the rainbow, heart, and other greeting card designs submitted by Polter. He then examined the bear sketches turned in by Kucharik. They fit together like two puzzle pieces. Putting the colorful designs on the bear’s stomach gave it a quality similar to the sentimental cards American Greetings was known for.

Two Care Bears are pictured at the Boy Meets Girl x Care Bears Collection at Colette in Paris, France in February 2017
Care Bears symbolize friendship—and billions of dollars in revenue.
Kristy Sparrow, Getty Images

Those Characters continued to refine the look of the bears, compressing their frame and giving them a little extra volume to make them more squeezable, and a heart-shaped button on their rear ends identified them as Care Bears. American Greetings was able to secure a patent based on the graphic design of their bellies. Their two-dimensional look was fleshed out by Sue Trentel, a plush designer who was able to craft a teddy that resembled the drawings.

The creative team eventually settled on a lineup of 10 bears, each one a different color and reflecting a different emotional dimension. There was Bedtime Bear, Birthday Bear, Cheer Bear, Friend Bear, Funshine Bear, Good Luck Bear, Love-a-Lot Bear, Tenderheart Bear, and Wish Bear, along with one anomaly. To balance out the potential overdose of saccharine feelings, Grumpy Bear was added. In the narrative devised by Those Characters, the Care Bears lived in a giant castle and went out on missions of caring.

While Kenner was leading the charge in terms of marketing, American Greetings knew they had a premise with broad appeal. Before any Care Bears made it to shelves, the company secured 26 licensees to manufacture everything from clothing to bedsheets to coloring books. Retailers who may have been reluctant to devote store space to a new line of teddy bears were impressed by the support, leading chains like Walmart, Kmart, and Target to quickly sign on.

 

To complement the launch of the Care Bears at the 1983 Toy Fair in New York City, Kenner president Bernie Loomis mounted a major Broadway-style stage production at a cost of roughly $1 million. During the show, Strawberry Shortcake made an appearance to introduce the next great merchandising craze.

The bears went on sale that March and quickly sold out. Desperate for more product, Kenner promised a factory owner in Taiwan a new Mercedes if he could make 1 million more Care Bears—and quickly. (Kenner got their bears, and the factory owner got his car.) American Greetings had a 16-foot stretch of Care Bears cards lining the greeting card aisles. An animated series was a hit. The Care Bears Movie followed in 1985. By 1988, more than 40 million Care Bears had been sold. By 2007, the number was 110 million. The teddy bear had successfully been reinvented.

Several Care Bears are pictured on a table at the Boy Meets Girl x Care Bears Collection at Colette in Paris, France in February 2017
Care Bears have endured for nearly 40 years.
Kristy Sparrow, Getty Images

The Care Bears have been reintroduced several times, including in 2002, 2007, and 2013. American Greetings is still marketing the Care Bears under their Cloudco Entertainment brand. A new animated series, Care Bears: Unlock the Magic, began airing on Boomerang in 2019, while apparel and other licensing—like Care Bears Funko Pops! and Care Bears clothing for Mattel’s Barbie—is still going strong.

Why the enduring appeal? In 2007, Polter credited the secularized version of values that are often instilled in churches. The Care Bears were on a mission of sharing, loving, and caring—a greeting card message that never had to leave your side.