For practically as long as dry, ready-to-eat breakfast cereals have existed, people have been eating them out of the box or using them in alternative recipes like Rice Krispies Treats.
The problem was that not enough people were reaching for cereal at other hours of the day. According to research conducted by General Mills in the early 1990s, only 7 percent of those who purchased cereal ate it outside of the breakfast window. The company believed that if more consumers could be persuaded to snack on cereal throughout the day, then maybe General Mills could finally outpace the Kellogg Company as the most dominant cereal manufacturer on the market.
After years of research and development, General Mills introduced their secret weapon in 1993. It was called Fingos, a hexagon-shaped cereal that consumers were encouraged to eat with their hands.
The snack vs. cereal conundrum
Superficially, there was little about Fingos that made it any more of a snack than a cereal. The irregularly-shaped pieces—available in either a toasted honey nut or cinnamon flavor—had roughly the same nutritional and ingredient profile of typical lightly-sweetened cereals. Slightly larger than a corn flake but smaller than a potato chip, Fingos could wind up in milk just as easily as any other kind of cereal. The difference was that General Mills wanted buyers to eat it dry.
It was a “cereal made to eat with your fingers,” according to ad copy, part of a campaign that cost General Mills $34 million—making it one of the largest promotions ever for a cereal launch.
“We’re breaking the traditional bounds of advertising cereal because we’re trying to break the bounds of how people use cereal,” Barry Davis, then the marketing manager for General Mills’ Big G cereals, told The New York Times.
In pushing Fingos as a dry snack, the hope was that it could surmount a market trend of consumers skipping breakfast or opting for healthier foods like yogurt. General Mills felt that giving consumers permission to dive into the box the other 23-odd hours of the day would help offset early-morning avoidance of cereals.
invading the snack market
While breakfast may have been a problematic market, it was still a lucrative one. At the time, the dry cereal industry was worth $8 billion annually, with more than 210 cereals on shelves vying for the attention of 97 out of 100 households who purchased boxes for their pantries. If a new product could capture just 1 percent of that market share, it would still be an $80 million success story and likely enough to vault General Mills and its 29.5 market share over Kellogg, which owned 37 percent.
To increase the chances of Fingos taking off, General Mills designed a package that was wider on top to accommodate hands reaching inside. They also sold Fingos in single-serving packs in vending machines, a snack space typically reserved for potato chips and the like. The box itself featured a wide and smiling face that was animated for commercials, with voice actor Steve Mackall channeling Robin Williams as the Genie in 1992’s Aladdin.
“How wholesome am I?” the Fingos “spokes-box” asked. “Read my hips,” it said, aggressively shoving its nutritional information out at the viewer.
While Fingos was a modest 110 calories and 3 grams of fat per 1-ounce serving, General Mills opted not to market it as a healthy snack, as the market was already glutted with them. Instead, they felt the snack-cereal hybrid approach made Fingos stand out. In focus group testing, it seemed to work, too. Just 1 percent of respondents decided to pair it with milk.
But focus testing is one thing. The real world is another. When Fingos rolled out nationally beginning in the spring of 1993, consumers didn’t know what to make of it. If it was a snack, shouldn’t it have been located in the snack aisle? If it was a cereal, why try to compare it to chips?
Perhaps the most problematic component of Fingos was that consumers didn’t need permission to eat cereal dry and directly out of the box. That urge existed for practically every kind of cereal. Downplaying the appeal of Fingos in milk didn’t make it any more attractive as a snack.
Fingos bombed, eating its $34 million marketing budget whole and leaving only crumbs for General Mills, which had more or less abandoned the product by 1994. Fortunately, they had something else in the pipeline: Reese’s Peanut Butter Puffs, a hit that still sells to this day under the shortened name of Reese's Puffs.
Fingos, incidentally, had an unfortunate translation when uttered in Hungarian. Fing means fart, lending the snack the label of farto should it ever be sold in that country.