6 Tasty Bits of Waffle House Kitchen Slang

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While Waffle House is a 24-hour diner, their servers don’t use typical diner slang to communicate orders to the kitchen. The restaurant chain uses its own lingo to employ what they call the “Pull-Drop-Mark” system to take orders in all of its 2100-plus locations throughout 25 states.

“The Pull-Drop-Mark system is what our associates use to ensure our guests get their meal quickly," Pat Warner, Waffle House's director of public relations and external affairs, tells Mental Floss. "It consists of the call-in where the server calls in the order using this system. Since we opened in 1955 we’ve used a call-in system for our team. It has evolved over the years as we’ve expanded the menu, however even today’s system can be traced back to the first restaurant.”

Here are some delicious terms you might hear during your next Waffle House visit.

1. The Mark

At every Waffle House, there is a small red tile surrounded by gray tiles on the floor near the open kitchen and grill. This is called “The Mark,” and it’s where every server or sales associate stands when he or she is calling in an order for the grill operator. Servers are only allowed to call in orders from The Mark to make sure only one order is being called at a time.

The Waffle House has used the call-in system since the chain was founded nearly 65 years ago. It’s the best way to get orders filled quickly and served to customers within the company’s eight-minutes-or-less mandate.

2. Pull

The “Pull” refers to all the meats for an order that the grill operator should pull from the refrigerator, be it bacon, sausage, chicken, sirloin—or all of the above. The meats for an order are pulled first because they require the longest amount of cooking time. After declaring "Pull," the server then calls the amount for the order, based on the standard serving size for each dish.

For example, if a server asks for “Pull one bacon” that means three slices of bacon, which is the standard amount. If a customer wants six slices, the associate would say “Pull two bacon.”

3. Drop

The “Drop” refers to any hash browns being included with an order. A sales associate might say “Drop four,” which means the kitchen should drop four hash brown orders on the grill. After a server calls the amount for the drop, then they may indicate the style, “scattered” or “in a ring.”

If a customer wants their hash browns “scattered” that means they want them broken up and spread out while cooking; if they want it cooked together and compact, the server would call “in a ring.” If a server doesn’t call “scattered” or “in a ring,” the default style is always “scattered.” So if a sales associate calls in, “Drop four, three in a ring,” that means four hash browns, one scattered, and three in a ring.

4. The Plate

Actor Chris Rock (2nd from left) stops by the Waffle House after the VIP screening of Paramount Pictures' 'Top Five' and meets customers Donnell Woods, Daryl T. Johnson II and Semhar Haile on December 9, 2014 in Atlanta, Georgia
Chris Rock makes some new friends at the Waffle House in Atlanta, Georgia
Rick Diamond, Getty Images for Allied

When calling in an order of hash browns, the server must give a minimum of two pieces of information: “The Drop” and “The Plate.” The “Drop” is for the amount of hash browns to cook on the grill, while the “Plate” refers to the order that gets those hash browns.

For example, if a customer orders two scrambled eggs with hash browns, the server would call in, “Mark order scrambled plate.” If a customer wants grits instead, the call-in would be, “Mark order scrambled.” All breakfast orders default to grits, so there’s no need to say grits. If a customer wants to skip both the grits and hash browns, then the call-in is, “Mark order scrambled, hold the grits.” (Though why would they want to do that?)

“It’s two different labels for the hash browns,” Warner says. “The ‘Pull’ alerts the cook (or as we call them grill operator) how many hash browns to drop on the grill to get them cooking. The ‘Plate’ refers to any order that has hash browns. Say you get a quarter cheeseburger with hash browns—that’s a 'quarter cheese plate,' so we know the hash browns go on the same plate as the cheeseburger.”

5. Deluxe

Waffle House sales associates call burger orders “quarter” because it’s exactly a quarter pound of beef, or four ounces. If a customer wants lettuce, tomato, and onions with their burger, then the order call-in is “Deluxe.” So if the call-in is “quarter cheese deluxe,” that means a customer ordered a cheeseburger with lettuce, tomato, and onions.

6. All The Way

Although Waffle House was founded in 1955, it wasn't until the early 1980s that the franchise started to offer toppings on their iconic hash browns. It started when restaurant owners noticed grill operators adding something extra, like gravy and jalapeños, to the hash brown they made for family and friends. It wasn't long before customers began requesting the same toppings for their potatoes, so Waffle House obliged and officially added a range of toppings to the menu in 1984.

Of course, being Waffle House, there was a special spin to these toppings and the call-in lingo for servers and grill operators. Customers can order their hash browns scattered and smothered (with sautéed onions), covered (with melted cheese), chunked (with grilled hickory smoked ham), diced (with grilled tomatoes), peppered (with spicy jalapeño peppers), capped (with grilled button mushrooms), topped (with Bert’s Chili), or country (with sausage gravy). If you're really hungry, or really brave, you can also go “all the way,” which means you'll get all eight toppings served on scattered hash browns.

10 'Nuts' That Aren't Actually Nuts

None of these "nuts" are truly nuts.
None of these "nuts" are truly nuts.
margouillatphotos/iStock via Getty Images Plus

Who doesn’t love a pedantic houseguest? Next time you’re at a dinner party and someone breaks out the mixed nuts, seize the moment and let everyone know that a lot of the tasty treats we call nuts don’t actually merit the title. Botanists define a “nut” as a dry, one-seeded fruit encased in a hardened ovary wall (called a pericarp). Genuine nuts are fused to their shells and won’t naturally break open upon reaching maturity. Hazelnuts fit the criteria. So do chestnuts. But these ever-popular snack foods sure don’t.

1. Peanuts

The star ingredient of America's favorite nut butter isn't actually a nut. Instead, peanuts are considered legumes, along with soybeans, lentils, and chickpeas. Unlike nuts, most legumes come in self-opening pods—which may or may not grow underground, depending on the species. 

2. Almonds

A group of almonds in wood bowl atop a rustic table
These almonds formed inside a fleshy fruit.
onairjiw/iStock via Getty Images Plus

Almonds are seeds found within the fleshy, peach-like fruits of the Asian Prunus dulcis tree. They’ve earned a spot on our list because actual nuts don’t come wrapped up in softened fruit matter. So how do botanists classify almonds? As drupe seeds. Briefly stated, a drupe is a soft fruit with a hard inner shell. (Think peach pits.)

3. Cashews

Like almonds, cashews are drupe seeds pulled from soft fruit packages. The trail mix staples poke out of red, yellow, or green “cashew apples” that grow on South American trees. Cashew seeds are naturally protected by a toxin-coated outer shell that's roasted to neutralize the acid. In spite of this defense mechanism, the yummy snacks were soon embraced by Portuguese explorers and distributed across the globe.

4. Walnuts

A squirrel eating walnuts in a park
The walnuts this squirrel is noshing on are drupes, not nuts.
Serhii Ivashchuk/iStock via Getty Images Plus

Hey look, it’s another member of the drupe clan! Walnuts inhabit green fruit on temperate trees in the genus Juglans. Most of the seeds that end up on American dining room tables come from the English walnut tree, Juglans regia [PDF]. Even if you don’t eat the drupes, you can probably find a use for them: Walnut shells have been incorporated into everything from cosmetic products to kitty litter.

5. Pine nuts

About 20 pine tree species—including the Italian stone pine—produce big seeds that get harvested en masse. Those seeds are removed from cones in a meticulous process, which accounts for their high selling prices.

5. Brazil Nuts

You’ll encounter Brazil nuts all over the Amazon rainforest, in such countries as Peru, Colombia, Venezuela, and (of course) Brazil. They come from a hardened 4-to-6-pound pod containing up to two dozen seeds that might become trees someday. The pods are so hefty, getting bonked on the head by a falling one is enough to stun or even kill you.  Surprisingly, Brazil Nuts can also be fairly radioactive thanks to the trees' roots, which grow deep within radium-rich soil.

7. Macadamia Nuts

Rows of trees at an Australian Macadamia orchard
An Australian macadamia orchard filled with the country's native drupe.
oxime/iStock via Getty Images Plus

Gympie, Queensland, has an odd claim to fame: Approximately 70 percent of all the macadamia nuts on Earth are descended from trees grown in the Australian town. Macadamias are an ecological staple in Queensland and New South Wales. But—stop us if this sounds familiar—their so-called “nuts” are drupes.

8. Pistachios

Not only are pistachios drupes, but they’ve got shells that automatically open with a literal popping noise once the contents reach a certain size. When all’s said and done, though, at least pistachios are Frank Drebin-approved.

9. Pecans

The Algonquian term for “nut that requires a stone to crack” gave us the English word pecan. Wild pecans can be gathered in Mexico and the United States—they’re true North American treasures. Name origin aside, they can’t accurately be called nuts. Botanists usually refer to them as drupes, but because of their tough shells, the label “drupaceous nuts” might be more appropriate. Either way, pecans aren’t true nuts. They make for great pies, though.

10. Coconuts

A monkey sticks out its tongue while eating a coconut
This cheeky monkey seems to be enjoying its delicious drupe.
Volga2012/iStock via Getty Images Plus

A drupe of unusual size, the coconut is a fibrous juggernaut that bears a single seed. The whitish fleshy interior can be immersed in hot water and then rung out through a cloth to produce coconut milk. Meanwhile, the outer shells are responsible for some of the most delightfully bizarre Guinness World Records categories, such as “most green coconuts smashed with the head in one minute.” (You can see other unusual Guinness World Record categories here.)

Coming Soon to a KFC Near You: Fried Chicken and Doughnuts

KFC is bringing doughnuts to the table.
KFC is bringing doughnuts to the table.
Kentucky Fried Chicken

You might have noticed that fast food franchises have upped the stakes considerably when it comes to promotion. In 2019, Taco Bell briefly opened a themed hotel in Palm Springs, California. Meanwhile, Wendy’s has become known for a particularly salty Twitter presence that takes swings at the competition, regularly roasting rivals Burger King and McDonald’s.

KFC recently introduced a collaboration with Crocs for shoes with a fried chicken design. In 2016, they offered a chicken-scented sunscreen. Their newest attempt to garner attention is in the form of a new fried chicken and doughnuts platter. But unlike some novelty foods, this one is rolling out nationwide.

KFC enthusiasts can choose either fried chicken on the bone or their boneless crispy chicken tenders that come with one glazed doughnut. (A big basket meal will give you two doughnuts.) If you want to reach Roman Emperor levels of decadency, you can opt for their fried chicken and doughnut sandwich, which uses two doughnuts to bookend a chicken filet.

All the doughnuts are served warm, a touch usually reserved for Krispy Kreme and other premium doughnut dispensaries. If you feel like grabbing a single doughnut, you can, provided you order one of their other meals.

KFC calls the chicken-and-doughnut combo “the newest fried chicken trend” that’s gaining in popularity, with some independently owned storefronts like Federal Donuts in Philadelphia basing their business on the dish.

KFC tested the doughnuts in 2019 and apparently got enough of an enthusiastic response to make them available across the country for a limited time. You can find the doughnut baskets and sandwich at stores beginning Monday, February 24. If you’re in Los Angeles, a special Colonel’s (Chicken and) Donut Shop will pop up two days earlier on Saturday, February 22.

[h/t Hypebeast]

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