6 Tasty Bits of Waffle House Kitchen Slang

iStock
iStock

While Waffle House is a 24-hour diner, their servers don’t use typical diner slang to communicate orders to the kitchen. The restaurant chain uses its own lingo to employ what they call the “Pull-Drop-Mark” system to take orders in all of its 2100-plus locations throughout 25 states.

“The Pull-Drop-Mark system is what our associates use to ensure our guests get their meal quickly," Pat Warner, Waffle House's director of public relations and external affairs, tells Mental Floss. "It consists of the call-in where the server calls in the order using this system. Since we opened in 1955 we’ve used a call-in system for our team. It has evolved over the years as we’ve expanded the menu, however even today’s system can be traced back to the first restaurant.”

Here are some delicious terms you might hear during your next Waffle House visit.

1. The Mark

At every Waffle House, there is a small red tile surrounded by gray tiles on the floor near the open kitchen and grill. This is called “The Mark,” and it’s where every server or sales associate stands when he or she is calling in an order for the grill operator. Servers are only allowed to call in orders from The Mark to make sure only one order is being called at a time.

The Waffle House has used the call-in system since the chain was founded nearly 65 years ago. It’s the best way to get orders filled quickly and served to customers within the company’s eight-minutes-or-less mandate.

2. Pull

The “Pull” refers to all the meats for an order that the grill operator should pull from the refrigerator, be it bacon, sausage, chicken, sirloin—or all of the above. The meats for an order are pulled first because they require the longest amount of cooking time. After declaring "Pull," the server then calls the amount for the order, based on the standard serving size for each dish.

For example, if a server asks for “Pull one bacon” that means three slices of bacon, which is the standard amount. If a customer wants six slices, the associate would say “Pull two bacon.”

3. Drop

The “Drop” refers to any hash browns being included with an order. A sales associate might say “Drop four,” which means the kitchen should drop four hash brown orders on the grill. After a server calls the amount for the drop, then they may indicate the style, “scattered” or “in a ring.”

If a customer wants their hash browns “scattered” that means they want them broken up and spread out while cooking; if they want it cooked together and compact, the server would call “in a ring.” If a server doesn’t call “scattered” or “in a ring,” the default style is always “scattered.” So if a sales associate calls in, “Drop four, three in a ring,” that means four hash browns, one scattered, and three in a ring.

4. The Plate

Chris Rock makes some new friends at the Waffle House in Atlanta, Georgia Rick Diamond, Getty Images for Allied

When calling in an order of hash browns, the server must give a minimum of two pieces of information: “The Drop” and “The Plate.” The “Drop” is for the amount of hash browns to cook on the grill, while the “Plate” refers to the order that gets those hash browns.

For example, if a customer orders two scrambled eggs with hash browns, the server would call in, “Mark order scrambled plate.” If a customer wants grits instead, the call-in would be, “Mark order scrambled.” All breakfast orders default to grits, so there’s no need to say grits. If a customer wants to skip both the grits and hash browns, then the call-in is, “Mark order scrambled, hold the grits.” (Though why would they want to do that?)

“It’s two different labels for the hash browns,” Warner says. “The ‘Pull’ alerts the cook (or as we call them grill operator) how many hash browns to drop on the grill to get them cooking. The ‘Plate’ refers to any order that has hash browns. Say you get a quarter cheeseburger with hash browns—that’s a 'quarter cheese plate,' so we know the hash browns go on the same plate as the cheeseburger.”

5. Deluxe

Waffle House sales associates call burger orders “quarter” because it’s exactly a quarter pound of beef, or four ounces. If a customer wants lettuce, tomato, and onions with their burger, then the order call-in is “Deluxe.” So if the call-in is “quarter cheese deluxe,” that means a customer ordered a cheeseburger with lettuce, tomato, and onions.

6. All The Way

Although Waffle House was founded in 1955, it wasn't until the early 1980s that the franchise started to offer toppings on their iconic hash browns. It started when restaurant owners noticed grill operators adding something extra, like gravy and jalapeños, to the hash brown they made for family and friends. It wasn't long before customers began requesting the same toppings for their potatoes, so Waffle House obliged and officially added a range of toppings to the menu in 1984.

Of course, being Waffle House, there was a special spin to these toppings and the call-in lingo for servers and grill operators. Customers can order their hash browns scattered and smothered (with sautéed onions), covered (with melted cheese), chunked (with grilled hickory smoked ham), diced (with grilled tomatoes), peppered (with spicy jalapeño peppers), capped (with grilled button mushrooms), topped (with Bert’s Chili), or country (with sausage gravy). If you're really hungry, or really brave, you can also go “all the way,” which means you'll get all eight toppings served on scattered hash browns.

Save Up to 80 Percent on Furniture, Home Decor, and Appliances During Wayfair's Way Day 2020 Sale

Wayfair
Wayfair

From September 23 to September 24, customers can get as much as 80 percent off home decor, furniture, WFH essentials, kitchen appliances, and more during the Wayfair's Way Day 2020 sale. Additionally, when you buy a select Samsung appliance during the sale, you'll also get a $200 Wayfair gift card once the product ships. Make sure to see all that the Way Day 2020 sale has to offer. These prices won’t last long, so we've also compiled a list of the best deals for your home below.

Rugs

AllModern/Wayfair

- Mistana Hillsby Power Loom Beige Saffron/Teal Rug $49 (save $97)

- Wrought Studios Shuff Abstract Blue Area Rug $100 (save $105)

- All Modern Lydia Southwestern Cream/Charcoal Area Rug $49 (save $100)

- Union Rustic Gunter Power Loom Blue/Khaki Rug $22 (save $38)

- Willa Arlo Interiors Omri Oriental Light Gray/Ivory Area Rug $49 (save $149)

Furniture

Langley Street/Wayfair

- Alwyn Home 14-inch Medium Gel Memory Foam King Mattress $580 (save $1420)

- Andover Mills Pascal Upholstered King Bed Frame $318 (save $832)

- Sol 72 Outdoor 8-Piece Sectional Seating Group with Cushions $650 (save $1180)

- Langley Street Darren 68-Inch Tuxedo Arm Sofa $340 (save $1410)

- Three Posts Tyronza Coffee Table $147 (save $193)

Kitchen

NutriBullet/Wayfair

- Cuisinart 11-Piece Aluminum Non Stick Cookware Set $100 (save $200)

- Rachael Ray Cucina 10-Piece Non-Stick Bakeware Set $92 (save $108)

- NutriBullet Rx Smart 45-Ounce Personal Countertop Blender $124 (save $56)

- Henckels Graphite 13-Piece Knife Block Set $160 (save $340)

- DeLonghi ECP3220 15-Bar Pump Espresso Machine $120 (save $90)

Electronics

Samsung/Wayfair

- Samsung 36-Inch French Door Energy Smart Refrigerator $3600 (save $400)

- Cosmo 30-Inch Freestanding Electric Range Oven $1420 (save $1580)

- Whynter 19-Bottle Single Zone Built-In Wine Refrigerator $380 (save $232)

- bObsweep PetHair Robotic Vacuum Cleaner with Mop Attachment $226 (save $443)

- Rowenta Focus 1700 Iron with Burst of Steam $68 (save $47)

Work From Home Essentials

Foundery Select/Wayfair

- Techi Mobili Adjustable Laptop Cart $50 (save $20)

- Foundry Select Arsenault Farmhouse Desk $210 (save $190)

- Symple Stuff Clay Mesh Task Chair $128 (save $121)

- Three Posts Salina Standard Bookcase $183 (save $617)

- Lorell Hard Floor Chairmat $52 (save $39)

Sign Up Today: Get exclusive deals, product news, reviews, and more with the Mental Floss Smart Shopping newsletter!

This article contains affiliate links to products selected by our editors. Mental Floss may receive a commission for purchases made through these links.

Lindt Opened the World’s Largest Chocolate Museum in Switzerland, Complete With a 30-Foot-Tall Chocolate Fountain

There aren’t any 10-foot strawberries to dip in it, unfortunately.
There aren’t any 10-foot strawberries to dip in it, unfortunately.
Lindt & Sprüngli

Earlier this month, Lindt unveiled its sparkling new chocolate museum—which happens to be the largest chocolate museum in the world—near Zurich, Switzerland. The Lindt Home of Chocolate doesn’t have a Willy Wonka-esque chocolate river, but its nearly 30-foot-tall chocolate fountain is almost as enchanting.

According to Time Out, about 1500 liters of cocoa soup cascade from the golden whisk down to the massive LINDOR truffle and back again. Although you’re only allowed to enjoy it from a distance, you’ll get a chance to sample some of Lindt’s mouth-watering products in the tasting room at the end of the tour. But before that, you’ll find out how the magic happens: There’s a state-of-the-art research plant on the premises, with a production line in full view of visitors.

All LINDOR truffles should be this size.Lindt & Sprüngli

There’s also an exhibition that tracks chocolate through history, revealing how the Swiss became chocolate trailblazers and showing cocoa’s path from plantations in Ghana to factories in Switzerland. Along the way, you might find out a trade secret or two from one of the world’s best chocolate makers.

“The Lindt Home of Chocolate is the home of the renowned Master Chocolatiers, who are now opening their doors and inviting guests to immerse themselves into the fantastical world of chocolate,” the company said in a press release.

All this learning will help you work up an appetite.Lindt & Sprüngli

The project was funded by the Lindt Chocolate Competence Foundation, which seeks to further Switzerland’s confectionery legacy on a global scale.

“The Lindt Home of Chocolate will play an important role in safeguarding Switzerland’s position as a chocolate country in the long-term, as well as contribute to the transfer of knowledge across the entire industry,” Ernst Tanner, president of the Lindt Chocolate Competence Foundation, said in a press release.

The museum will also play an important role in satisfying the sweet tooth of every chocolate lover who waltzes through the doors, as the accompanying Lindt Chocolate Shop is the largest one on Earth.

[h/t Time Out]