Why Robocalls Just Keep Getting Worse

iStock.com/Oleksii Spesyvtsev
iStock.com/Oleksii Spesyvtsev

Artificial intelligence was supposed to make life easier for all of us. In the case of robocalls—those persistent, indefatigable automated dialers that pester millions of people with often-bogus sales offers—it’s proving to be one of our biggest nuisances. Somehow, we’re powerless to stop them.

According to a recent NBC News report by Nigel Chiwaya and Jeremia Kimelman, they’re now worse than ever. NBC cited data from YouMail, a voicemail and call-blocking service for iPhone and Android customers, that demonstrated a staggering increase in robocalls: Americans received in excess of 4 billion of the calls in June 2018, up from more than 2 billion in January 2016. Telemarketing calls also topped the list of consumer complaints filed with the Federal Communications Commission (FCC).

How frequently you’re interrupted by these calls may depend on your region. Residents of Atlanta received an average of 68 robocalls in September. Those with a 202 area code in Washington, D.C. got 49 calls. On average, a U.S. resident can expect to receive 13 robocalls a month.

There are two possible reasons for the uptick in the calls. Phone apps that block unwanted or unfamiliar numbers are increasing in popularity, which may be prompting scammers and telemarketers to make more calls in an effort to get through. It’s also easier than ever to dispatch the calls, as new software programs make it a snap for anyone to set up a system to mass-dial potential customers. The effort is so cheap—sometimes pennies per call—that if even a small percentage of people respond, it’s worth the investment.

According to CBS News, 25 million Americans were drawn in by a pitch of this type last year alone, losing $9 billion to scams. (“Spoofing,” which can display a local number on a person’s caller ID function, can be an effective way to get an individual to answer the phone.)

What’s the FCC doing about it? This year, they’ve suggested multimillion dollar fines for companies targeting people with robocalls that use spoof numbers. That may deter domestic companies, but because many robocallers are located outside of the United States, it might not lead to a drastic reduction in the number of calls.

There was also hope that the National Do Not Call Registry, which allows consumers to request their number not be dialed by businesses, would lessen the volume. Unfortunately, law-abiding businesses make up only a fraction of those making the calls.

Industry experts have drawn comparisons to spam emails, citing the wave of unsolicited messages that blanketed the internet in the early 2000s before services were able to funnel them out of view. The same may hold true for phone carriers. AT&T offers Call Protect, a service that tries to caution users when an incoming call might be dubious. T-Mobile has Scam Block, which keeps an inventory of known scam numbers so it can block them from coming in.

For now, the best thing consumers can do is ignore calls from unknown numbers and hope technology—like Google’s Pixel smartphone, which will answer and transcribe calls for review, or Stir/Shaken, a cross-platform standard that might one day authenticate phone numbers—will be able to stem the tide of unwanted calls.

Unfortunately, the robocall epidemic could get worse before it gets better. It's being predicted that by 2019, half of all incoming cell phone calls will be from a non-human.

[h/t NBC News]

Take Advantage of Amazon's Early Black Friday Deals on Tech, Kitchen Appliances, and More

Amazon
Amazon

This article contains affiliate links to products selected by our editors. Mental Floss may receive a commission for purchases made through these links.

Even though Black Friday is still a few days away, Amazon is offering early deals on kitchen appliances, tech, video games, and plenty more. We will keep updating this page as sales come in, but for now, here are the best Amazon Black Friday sales to check out.

Kitchen

Instant Pot/Amazon

- Instant Pot Duo Plus 9-in-115 Quart Electric Pressure Cooker; $90 (save $40) 

- Le Creuset Enameled Cast Iron Signature Sauteuse 3.5 Quarts; $180 (save $120)

- KitchenAid KSMSFTA Sifter with Scale Attachment; $95 (save $75) 

- Keurig K-Mini Coffee Maker; $60 (save $20)

- Cuisinart Bread Maker; $88 (save $97)

- Anova Culinary Sous Vide Precision Cooker; $139 (save $60)

- Aicook Juicer Machine; $35 (save $15)

- JoyJolt Double Wall Insulated Espresso Mugs - Set of Two; $14 (save $10) 

- Longzon Silicone Stretch Lids - Set of 14; $13 (save $14)

HadinEEon Milk Frother; $37 (save $33)

Home Appliances

Roomba/Amazon

- iRobot Roomba 675 Robot Vacuum with Wi-Fi Connectivity; $179 (save $101)

- Fairywill Electric Toothbrush with Four Brush Heads; $19 (save $9)

- ASAKUKI 500ml Premium Essential Oil Diffuser; $22 (save $4)

- Facebook Portal Smart Video Calling 10 inch Touch Screen Display with Alexa; $129 (save $50)

- Bissell air320 Smart Air Purifier with HEPA and Carbon Filters; $280 (save $50)

Oscillating Quiet Cooling Fan Tower; $59 (save $31) 

TaoTronics PTC 1500W Fast Quiet Heating Ceramic Tower; $55 (save $10)

Vitamix 068051 FoodCycler 2 Liter Capacity; $300 (save $100)

AmazonBasics 8-Sheet Home Office Shredder; $33 (save $7)

Ring Video Doorbell; $70 (save $30) 

Video games

Sony

- Marvel's Spider-Man: Game of The Year Edition for PlayStation 4; $20 (save $20)

- Marvel's Avengers; $27 (save $33)

- Minecraft Dungeons Hero Edition for Nintendo Switch; $20 (save $10)

- The Last of Us Part II for PlayStation 4; $30 (save $30)

- LEGO Harry Potter: Collection; $15 (save $15)

- Ghost of Tsushima; $40 (save $20)

BioShock: The Collection; $20 (save $30)

The Sims 4; $20 (save $20)

God of War for PlayStation 4; $10 (save $10)

Days Gone for PlayStation 4; $20 (save $6)

Luigi's Mansion 3 for Nintendo Switch; $40 (save $20)

Computers and tablets

Microsoft/Amazon

- Apple MacBook Air 13 inches with 256 GB; $899 (save $100)

- New Apple MacBook Pro 16 inches with 512 GB; $2149 (save $250) 

- Samsung Chromebook 4 Chrome OS 11.6 inches with 32 GB; $210 (save $20) 

- Microsoft Surface Laptop 3 with 13.5 inch Touch-Screen; $1200 (save $400)

- Lenovo ThinkPad T490 Laptop; $889 (save $111)

- Amazon Fire HD 10 Tablet (64GB); $120 (save $70)

- Amazon Fire HD 10 Kids Edition Tablet (32 GB); $130 (save $70)

- Samsung Galaxy Tab A 8 inches with 32 GB; $100 (save $50)

Apple iPad Mini (64 GB); $379 (save $20)

- Apple iMac 27 inches with 256 GB; $1649 (save $150)

- Vankyo MatrixPad S2 Tablet; $120 (save $10)

Tech, gadgets, and TVs

Apple/Amazon

- Apple Watch Series 3 with GPS; $179 (save $20) 

- SAMSUNG 75-inch Class Crystal 4K Smart TV; $998 (save $200)

- Apple AirPods Pro; $169 (save $50)

- Nixplay 2K Smart Digital Picture Frame 9.7 Inch Silver; $238 (save $92)

- All-New Amazon Echo Dot with Clock and Alexa (4th Gen); $39 (save $21)

- MACTREM LED Ring Light 6" with Tripod Stand; $16 (save $3)

- Anker Soundcore Upgraded Bluetooth Speaker; $22 (save $8)

- Amazon Fire TV Stick with Alexa Voice Remote; $28 (save $12)

Canon EOS M50 Mirrorless Camera with EF-M 15-45mm Lens; $549 (save $100)

DR. J Professional HI-04 Mini Projector; $93 (save $37)

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Doctor’s 60-Second Trick Makes Any Face Mask Fit Better

Mika Baumeister, Unsplash
Mika Baumeister, Unsplash

As face masks have become part of daily life, people have come up with innovative ways to make them more comfortable and effective. There are tricks for masking up without hurting your ears, fogging up your glasses, or breaking out. This new tip from Olivia Cuid, M.D. could be the key to making large masks fit better around your face.

As Self reports, this hack takes 60 seconds or less and works on both disposable masks or cloth masks with ear loops. To prevent the sides of your mask from popping out—making it easier for microbes to travel in and out of the space behind it—tie both ear loops into a knot. The closer the knot is to the side of the mask, the tighter the mask will fit on your face.

Once the loops are secure, open up the mask and look for gaps where the knots meet the fabric. Close these holes by tucking them behind the loops. Now, when you wear your mask, the fabric should fit snugly against your face. You can watch Dr. Cuid demonstrate the trick in the TikTok below.

@oliviacuidmdHighly requested 60s version of my viral mask hack ##fyp ##doctorsoftiktok ##masktutorial ##covid19 ##viral ##maskhack ##learnontiktok

♬ original sound - Dr. Olivia

This trick is great for people with small faces, or anyone who wants more protection from their mask. After adjusting the fit of your face mask, make sure to wash it regularly. Here's the best way to keep reusable face masks clean.

[h/t Self]