12 Secrets of Starbucks Employees

With 346,000 employees across 30,000 retail locations, Starbucks is one of the largest restaurant brands in the world. These highly trained career caffeine dealers need to master drink recipes, cope with long lines, decipher inventive menu interpretations, and never lose their smile while doing it. To get a better sense of what working at Starbucks entails, we got in touch with three employees who served up details on pet peeves, the significance of apron colors, and why they’re not actually baristas. Here’s what else we found out.